Open To Work
Amber Beasley
Baton Rouge,LA
Summary
Detail-oriented professional with extensive experience in customer service and inventory management. Proven ability to train associates and resolve inquiries effectively, ensuring high levels of customer satisfaction.
Results-driven associate with expertise in customer service and time management. Known for meticulous attention to detail and strong cash handling skills, ready to enhance operational processes and drive customer engagement.
Overview
15
15
years of professional experience
Work History
Office Associate/Seafood Specialist
Winn Dixie
06.2018 - 11.2025
- Managed inventory control to optimize stock levels and reduce discrepancies.
- Trained new associates on operational procedures and customer service standards.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Oversaw cash handling procedures, ensuring accuracy and compliance with company policies.
- Resolved customer inquiries and complaints effectively, improving satisfaction rates.
- Assisted with merchandising initiatives to enhance store presentation and sales.
Waitress
Sammy's Grill, TJ Ribs, Movie Tavern, Waffle House
05.2014 - 01.2020
- Provided exceptional customer service to enhance dining experiences.
- Managed multiple tables efficiently in fast-paced environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Trained new waitstaff on menu knowledge and service standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Office Assisant
Beasley's Electric
05.2011 - 11.2014
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
High School Diploma -
Woodlawn High School
Baton Rouge05-2011
Skills
- Customer service
- Time management
- Valid Driver's license
- Meticulous attention to detail
- Opening and closing procedures
- Payment processing
- Front office management
- Inventory management
- File maintenance
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteOn-SiteHybridSalary Range
$0/hr - $1000/hrTimeline
Office Associate/Seafood Specialist
Winn Dixie
06.2018 - 11.2025
Waitress
Sammy's Grill, TJ Ribs, Movie Tavern, Waffle House
05.2014 - 01.2020
Office Assisant
Beasley's Electric
05.2011 - 11.2014
High School Diploma -
Woodlawn High School