Experienced in providing executive support to executives, directors, and professionals. Highly organized individual with a talent for streamlining office operations, managing calendars, and offering administrative support. Strong background in coordinating projects, preparing reports, and maintaining filing systems. Dedicated to delivering high-quality results in a timely and efficient manner.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
SENIOR ADMINISTRATIVE COORDINATOR
FORT BEND COUNTY DISTRICT CLERK
Sugar Land, Texas
11.2021 - 10.2024
Established effective communication channels with vendors to ensure timely delivery of supplies and materials
Managed daily operations of the office environment, including ordering supplies and equipment maintenance
Created detailed spreadsheets using advanced Excel formulas to track data and analyze trends
Provide administrative support to District Clerk by conducting research, preparing statistical reports, handling correspondence, receiving visitors, arranging conference calls and scheduling meetings
Responsible for processing payroll through Clockwise for 100+ employees
Developed training materials for new employees covering policies and procedures along with other key topics
Coordinated recruiting efforts by creating job postings, screening resumes, conducting interviews and onboarding new hires
Screened and handled telephone communications.
EXECUTIVE ASSISTANT
S.F. PRODUCTIONS
Houston, TX
07.2016 - 11.2021
Assisted with budgeting activities, such as tracking expenses and preparing financial reports
Exhibited strong organizational skills to manage multiple projects simultaneously
Provided administrative support services such as preparing reports, transcribing meeting minutes, conducting research
Demonstrated proficiency in calendar management, scheduling and coordinating executive-level meetings
Prepared travel arrangements and coordinated logistics for executives traveling internationally
Sustained office efficiency by planning and implementing office systems and equipment procurement
Researched and cataloged supporting documentation and data for management projects
Attended meetings to record minutes
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
BANKING AND CUSTOMER SERVICE REPRESENTATIVE
COMERICA BANK
Houston, TX
07.2017 - 08.2021
Maintained a high level of professionalism when dealing with difficult customers
Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
Provided exceptional customer service to ensure customer satisfaction
Analyze customer portfolios to initiate and complete account updating
Prepared detailed records of all transactions processed within the vault area
Conducted audits of vault records to ensure accuracy and completeness
Trained new staff on vault teller operations, policies, and procedures
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
BANK TELLER
JP MORGAN CHASE
Houston, TX
01.2015 - 07.2017
Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries
Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently
Balanced cash drawer and maintained full accountability for assigned cash on hand
Answered customer questions regarding account information, transaction processing and fees
Assisted management in bank opening and closing procedures
Processed ATM deposits and reconciled against reports
268th Deputy District Court Clerk at Fort Bend County District Clerk's Office268th Deputy District Court Clerk at Fort Bend County District Clerk's Office
Fort Bend County Youth Law Enforcement Program at Fort Bend County District Attorney's OfficeFort Bend County Youth Law Enforcement Program at Fort Bend County District Attorney's Office