Amber Begley

• Served food and beverages promptly with focused attention to customer needs.
• Increased sales significantly by upselling higher-end products to customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

• Kept reception area clean and neat to give visitors positive first impression.
• Maintained confidentiality of information regarding clients and company.
• Answered phone promptly and directed incoming calls to correct offices.
• Corresponded with clients through email, telephone, or postal mail.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Maintained visitor log for entering and leaving facility for security purposes.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Handled cash transactions and maintained sales and payments records accurately.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
• Scheduled office meetings and client appointments for staff teams.

I run a legal cannabis farm. My jobs includes taking care of the plants in the summer to harvesting, trimming and packaging it for sales to dispensaries.

• Kept accurate and up-to-date records of scheduled tasks, tools and material inventory to maintain gardens and track progress.
• Developed and implemented strategies for water conservation.
• Performed equipment maintenance and repairs to keep tools functional for projects.
• Prepared soil for planting and sowing.
• Inspected gardens for pests, weeds and diseases.
• Performed fall and spring cleanup to clear brush and debris from landscaped areas.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
• Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
• Maintained gardening tools and equipment by sharpening and cleaning tools to keep in good working condition.
• Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Take orders, serve customers, run pos, run food and drinks, communicate with the kitchen about orders, maintain a stocked and clean work place.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Maintained confidentiality of information regarding clients and company.
• Responded to inquiries from callers seeking information.

• Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
• Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.