Amber Bennett-Pryor
Licensed Loan Officer Assistant
Noblesville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized Loan Officer Assistant bringing exceptional administrative and problem-solving skills focused on efficiently fulfilling loan requirements. Knowledgeable about checklists and disclosures, business correspondence. Skilled at keeping all paperwork orderly and properly transferred.
Overview
16
16
years of professional experience
Work History
Licensed Loan Officer Assistant
Bailey & Wood Financial Group
Noblesville, IN
04.2018 - 05.2022
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Quoted Mortgage Rates and Programs to borrower.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Assembled important paperwork and disclosures for borrower.
Operations Manager
Crosscountry Mortgage Inc
Carmel, IN
10.2011 - 04.2018
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Managed 5+ Employees in processing Department
- Developed Systems and process for processing department
- Trained Processors/New Employees on LOS system
- Created and Maintained Closing Calendar for each loan officer
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to support each department, created employee flow charts for each stage of the mortgage process.
- Worked closely with underwriters and closing staff.
- Communicated conditions with borrowers after first review from underwriting.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
Closing Manager
Lawyers Title Company
Carmel, IN
08.2006 - 10.2011
- Created new process and work flow for the closing department.
- Prepared ALTA statements for closings.
- Worked with Lenders to balance ALTA statements.
- Worked with Realtors on scheduling closings,
- Prepared Mortgage Loan packages for closings.
- Worked with borrowers on the signing and understanding of mortgage documents.
Education
High School Diploma -
Noblesville High School
Noblesville, INSkills
- Digital Applications
- Government Standards
- Loan Information Recording
- Financial Data Collection
- Desktop Underwriter
- Customer Communication
- Administrative Support
- Loan Application Preparation
- Lending Software Systems
- Closing Documentation
- Regulatory Requirements
- Credit Verification
- Credit Applications
- Underwriting Guidelines
- Loan Paperwork
- Customer Proposals
- Contacting Borrowers
- USA Patriot Act
- Product Knowledge
- Client Relationships
- Microsoft Excel
- Loan Product Knowledge
- Mortgage Closing Scheduling
- Calculations Review
- Regulatory Compliance Documentation
- Checking Applications
- Closing Costs Calculation
- Anti Money Laundering (AML)
- Industry Trends
- Consultations and Recommendations
- Credit Reporting Software
- Customer Satisfaction
- Program Requirements
- Government Lending
- Loan Evaluations
- Reviewing Credit Information
- Property Appraisals
- Client Support
- New Product Information
- Debt Determination
- Loan and Transactions Advisory
- Credit Bureau Contact
- Microsoft PowerPoint
- Microsoft One Note
Timeline
Licensed Loan Officer Assistant
Bailey & Wood Financial Group
04.2018 - 05.2022
Operations Manager
Crosscountry Mortgage Inc
10.2011 - 04.2018
Closing Manager
Lawyers Title Company
08.2006 - 10.2011
High School Diploma -
Noblesville High School
Similar Profiles
Kimberly MilentisKimberly Milentis
Director of Client Experience at Howard Bailey FinancialDirector of Client Experience at Howard Bailey Financial
VICKY YeVICKY Ye
Intern at Bailey & Beatty Financial ServicesIntern at Bailey & Beatty Financial Services
Reid BaileyReid Bailey
Insurance Agency Owner at Reid Bailey Farmers Insurance & Financial ServicesInsurance Agency Owner at Reid Bailey Farmers Insurance & Financial Services