Amber Bentley
Erlanger,KY
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Medical Administration
Combined Care Management
- Developed and maintained office policies and procedures to ensure consistent, efficient workflow among medical administration staff while adhering to healthcare industry standards.
- Assisted clients with medication administration, ensuring proper dosage and adherence to prescribed schedules.
- Conducted thorough reviews of medical documentation, effectively identifying areas for potential risk exposure.
Nail technician/ SVIP Relations Manager
Woodhouse Day Spa
01.2011 - 02.2024
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Established strong client relationships through exceptional customer service and communication skills.
Managing Cosmetologist
Great Clips
01.1998 - 01.2011
- Optimized workflow processes by delegating tasks effectively among team members based on their individual strengths.
- Conducted regular quality assessments of services provided, implementing changes as needed to ensure consistently superior results.
- Collaborated with team members to maintain a clean, organized, and welcoming salon environment for client comfort.
Education
Associates degree in Applied Science - Paralegal Studies
Beckfield College
01.2005
Amelia High School
01.1993
Skills
- Microsoft office
- Excel
- Basic office equipment
- Ability to communicate effectively, clearly, and connect with most people
- Extensive customer service experience
- Willing and capable of learning and following directions
- Making sure VIP guests needs are taken care of in a timely manner
- Ensuring that guests are satisfied with their experiences while in our care
- Leading my team and keeping a positive environment to work in
Timeline
Nail technician/ SVIP Relations Manager
Woodhouse Day Spa
01.2011 - 02.2024
Managing Cosmetologist
Great Clips
01.1998 - 01.2011
Medical Administration
Combined Care Management
Associates degree in Applied Science - Paralegal Studies
Beckfield College
Amelia High School
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