Amber Biamonte
Conway,SC
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Host
Divine Dining Group
06.2020 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Prep Cook
Divine Dining Group
06.2020 - Current
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Server Shift Leader
Divine Dining Group
06.2020 - Current
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Education
Bachelor of Science - Exercise Science And Sports Medicine
Coastal Carolina University
Conway, SC05.2026
High School Diploma -
Saint James High School
Murrells Inlet, SC05.2022
Skills
- Group Reservations Management
- Dining Room Management
- Event Planning
- Customer Service
- Front of House Organization
- Energetic and Outgoing
- Guest Accommodations
- Organization and Time Management
- Active Listening and Communication
Timeline
Host
Divine Dining Group
06.2020 - Current
Prep Cook
Divine Dining Group
06.2020 - Current
Server Shift Leader
Divine Dining Group
06.2020 - Current
Bachelor of Science - Exercise Science And Sports Medicine
Coastal Carolina University
High School Diploma -
Saint James High School
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