Amber BIRD
Hurricane,WV
Summary
Skilled Hospice Certified Nursing Assistant with extensive experience at Kanawha Hospice Care, adept in vital signs monitoring and providing end-of-life support. Demonstrates adaptability and a strong commitment to patient dignity, achieving significant improvements in patient comfort. Excels in professional boundaries and compassionate care, ensuring optimal patient and family support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Well Rooted Custom Designs
Hurricane, WV
08.2022 - 10.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Conducted testing of software and systems to ensure quality and reliability
- Prioritized and organized tasks to efficiently accomplish service goals
- Operated equipment and machinery according to safety guidelines
- Worked effectively in team environments to make the workplace more productive
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Collaborated closely with team members to achieve project objectives and meet deadlines
- Completed day-to-day duties accurately and efficiently
- Managed inventory and supplies to ensure materials were available when needed
- Assisted with customer requests and answered questions to improve satisfaction
- Updated and maintained databases with current information.
Hospice Certified Nursing Assistant
Kanawha Hospice Care
Charleston, WV
12.2019 - 09.2024
- Offered emotional support to families dealing with terminal illness of their loved ones
- Assisted with ambulating patients in a safe manner while providing physical support
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Managed supplies and restocked inventory to promote optimal availability for patient care
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support
- Performed light housekeeping tasks related to the comfort and safety of hospice patients such as changing bed linens, cleaning bathrooms, vacuuming carpets
- Respected privacy rights of all individuals being served through maintaining confidentiality at all times
- Supplied, collected and emptied patient bedpans on frequent basis
- Safeguarded patient privacy with strict adherence to HIPAA protocols
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Provided spiritual support to hospice patients by listening attentively during conversations and offering words of encouragement when appropriate.
Certified Nursing Assistant
Genesis Putnam Center
Hurricane, WV
05.2015 - 07.2024
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Monitored vital signs including blood pressure, pulse rate, respiration rate
- Managed and maintained patient rooms, shared-living areas and nursing stations
- Assisted with ambulation of patients utilizing appropriate equipment safely
- Assisted patients with daily living activities, including bathing, dressing, and grooming
- Collected specimens from patients for laboratory testing purposes
- Supported non-ambulatory residents in range of motion exercises
- Reported changes in patient condition to registered nurse or physician
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff
- Answered patient call signals and signal lights to determine patients' needs
- Distributed drinking water and nourishment to residents
- Safeguarded patient privacy with strict adherence to HIPAA protocols
- Planned and served meals and snacks to patients according to prescribed diets
- Helped residents walk with or without self-help devices
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary
- Supplied, collected and emptied patient bedpans on frequent basis.
Nursing Assistant
CAMC Teays Valley Hospital
Hurricane, WV
05.2012 - 07.2015
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff
- Collected specimens from patients for laboratory testing purposes
- Assessed vitals and noted medical information to report changes to nursing staff and physicians
- Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients
- Answered patient call signals and signal lights to determine patients' needs.
Education
Medical Billing & Coding -
Ultimate Medical Academy
04.2015
High School Diploma -
Hurricane High School
06.2011
High School Diploma -
Putnam Career & Technical College
05.2011
Skills
- Feeding assistance
- Professional boundaries
- Transfer techniques
- Adaptable to change
- Range of motion exercises
- Continuing education
- End-of-life support
- Vital signs monitoring
- First aid and CPR
- Toileting assistance
- Bathing and hygiene
- Skill Highlights
- Medical Records
- Charting
- Patient Care
- HIPPA Compliance
- Medical Terminology
- Patient Monitoring
- Ability to remain calm and level headed
- Ability to problem solve quickly and efficiently
Certification
Certified Nursing Assistant
CPR and First Aid Certified
Medical Billing & Coding
Timeline
Well Rooted Custom Designs
08.2022 - 10.2024
Hospice Certified Nursing Assistant
Kanawha Hospice Care
12.2019 - 09.2024
Certified Nursing Assistant
Genesis Putnam Center
05.2015 - 07.2024
Nursing Assistant
CAMC Teays Valley Hospital
05.2012 - 07.2015
Medical Billing & Coding -
Ultimate Medical Academy
High School Diploma -
Hurricane High School
High School Diploma -
Putnam Career & Technical College