Amber Black
Fort Wayne,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Process Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Amazon Inc.
Tina Futrell
10.2022 - Current
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
- Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Created clear, precise and properly detailed product and service information on company website.
- Monitored and evaluated sales performance to make informed decisions and improve results.
Bashas Inc.
Shirleen Chishchilly
05.2020 - 10.2022
- Conducted root cause analysis using performance monitoring tools and corrected inefficient database operations.
- Resolved issues by analyzing system logs, short dumps, locks, developer traces and system traces.
- Performed client administration for craft client, copy client, deleted client and export and import client.
- Evaluated database reports and created action plans to address gaps.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Red Mesa High School
Teec Nos Pos, AZ05.2020
Skills
- Self-Directed
- Good Telephone Etiquette
- Attention to Detail
- Cultural Awareness
- Organization and Time Management
- Conflict Resolution
- POS Systems
- Customer Service
- Proficient in Microsoft
- Product Knowledge
Timeline
Amazon Inc.
Tina Futrell
10.2022 - Current
Bashas Inc.
Shirleen Chishchilly
05.2020 - 10.2022
High School Diploma -
Red Mesa High School
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