Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Blackman

Saint Johns,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

8
8
years of professional experience

Work History

BOH Trainer

Mellow Mushroom Pizza Bakers
12.2022 - Current
  • Facilitated cross-functional collaboration between BOH and FOH teams to ensure seamless restaurant operations.
  • Collaborated with management to adapt training materials according to changing industry trends or business needs, ensuring relevance and effectiveness of course content.
  • Built and maintained professional relationships with vendors and suppliers.
  • Developed job-specific competencies and performance standards.

Cashier Supervisor

MBC Liquors
06.2018 - 06.2020
  • Promoted business' development by building and maintaining relationships with new clients.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.

Server

Millers Ale House Bar And Grill
04.2016 - 10.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

American Academy of Pinecrest
Miramar, FL
01.2015

Skills

  • Individualized Instruction
  • Course Materials Development
  • Food Plating
  • Coin and Currency Counting
  • Creative Thinking
  • Drawer management
  • Refund handling
  • Team Leadership
  • Food and Beverage Service
  • Guest Relations Management
  • Performance Improvement
  • Item promotion
  • Staff Training
  • Team Player
  • Age Verification
  • Safe Food Handling
  • Ability to Lift 30 Pounds
  • Upselling
  • Reliable and Responsible
  • Menu Recommendations
  • Food sales and promotion

Timeline

BOH Trainer

Mellow Mushroom Pizza Bakers
12.2022 - Current

Cashier Supervisor

MBC Liquors
06.2018 - 06.2020

Server

Millers Ale House Bar And Grill
04.2016 - 10.2018

High School Diploma -

American Academy of Pinecrest
Amber Blackman