Amber Boecker
Duluth,MN
Summary
Results-driven Administrative Professional with a proven track record of enhancing productivity through strategic planning and process optimization. Demonstrates exceptional skills in communication, completing multiple tasks simultaneously and problem-solving. Career objectives include fostering an environment conducive to operational efficiency and continuous improvement. Flexible and focused team player with unique skillset to streamline operations from within.
Overview
4
4
years of professional experience
Work History
Scheduling Manager
Park Dental Group
Duluth, MN
11.2023 - Current
- Analyzed internal processes and recommended and implemented procedural changes to improve operations.
- Developed and maintained billing policies, procedures, and processes to ensure accuracy in billing services.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Responded promptly to customer inquiries about schedule changes or availability.
- Managed electronic filing systems by recording information, updating paperwork and maintaining documents.
- Developed effective scheduling processes to achieve production objectives.
Assistant
White Chiropractic
Burnsville , MN
08.2020 - 09.2023
- Organized and maintained filing systems for documents and records.
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Oversaw account billing, invoicing and collections.
- Managed a multi-line telephone system to answer incoming calls promptly and courteously.
- Facilitated patient communication, providing education on treatment plans.
- Assisted with exercises and rehabilitation activities prescribed by the chiropractor.
- Researched uses, benefits, and dosage of supplements under doctor supervision.
Education
Associate of Science -
Lake Superior College
Duluth, MN06-2018
Skills
- Time management
- Customer relations
- Documentation skills
- Data analysis skills
- Schedule management
- Multitasking Abilities
- Interpersonal communication
- Training & Development
References
References available upon request.
Timeline
Scheduling Manager
Park Dental Group
11.2023 - Current
Assistant
White Chiropractic
08.2020 - 09.2023
Associate of Science -
Lake Superior College
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