Amber Boggs
Washington,WV
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Secretary
Mark Swisher
04.2025 - Current
- Streamlined office procedures, resulting in reduced processing times and increased accuracy of documentation.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Server
Pizza Hut
02.2025 - 10.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed table assignments efficiently, optimizing workflow during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported needs of 15 - person wait staff who attended to specific needs of countless customers daily for Pizza Hut restaurant with social relevancy and intentionality.
Dental Assistant
Kayana Sayre-Poe
01.2024 - 09.2024
- Assist the dentist during a variety of treatment procedures.
- Provide patients with instructions for oral care following surgery or other dental treatment procedures.
- Schedule patient appointments.
- Sterilized rooms and prepped equipment and instruments for 25-30 procedures daily.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Secretary
Larry A. Grimm & Associates
03.2021 - 09.2023
- Managing and organizing office operations and procedures.
- Answering and directing phone calls, taking messages, and handling correspondence.
- Scheduling appointments and maintaining calendars.
- Assisting with the preparation of reports, presentations, and other documents.
- Maintaining filing systems and ensuring the security and confidentiality of information.
Home Healthcare
Charlie & Peggy Hall
06.2022 - 01.2023
- Providing personal care services to individuals in their homes, including assistance with bathing, grooming, and dressing.
- Administering medication and monitoring health conditions as directed by healthcare professionals.
- Assisting with light housekeeping tasks and meal preparation.
- Documenting and reporting any changes in the client's condition to the appropriate healthcare professionals.
- Demonstrated commitment to continuous improvement by participating in professional development opportunities related to home healthcare management.
Education
Some College (No Degree) - Dental Assisting
West Virginia Junior College
Charleston, WVSkills
Strong work ethic
- Organization
- Calendar management
- Document preparation
- Inter-office communication
- Keyboarding skills
Timeline
Secretary
Mark Swisher
04.2025 - Current
Server
Pizza Hut
02.2025 - 10.2025
Dental Assistant
Kayana Sayre-Poe
01.2024 - 09.2024
Home Healthcare
Charlie & Peggy Hall
06.2022 - 01.2023
Secretary
Larry A. Grimm & Associates
03.2021 - 09.2023
Some College (No Degree) - Dental Assisting
West Virginia Junior College