Amber Bohlken
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Adept at enhancing patient care, streamlining office operations, and fostering a compassionate environment.
Overview
9
9
years of professional experience
Work History
Family Care Manager
My Children
06.2018 - Current
- Provided nutritious meals and snacks for children, keeping in mind individual dietary requirements and restrictions.
- Knowledge and skill in managing colostomy care, including cleaning, changing bags, and monitoring for any signs of infection or complications.
- Safe administration of prescribed medications, including oral, topical, and in some cases, injectable medications such as anticoagulant shots.
- Providing care and support after surgical procedures, which includes wound care, pain management, and mobility assistance to aid in the recovery process.
- Managing and delivering an educational curriculum that fits the learning needs and style of the individual, ensuring a comprehensive education in a home setting.
- Regularly checking and recording oxygen levels in the blood using a pulse oximeter to ensure that vital signs are within healthy ranges.
- Coordinating and scheduling appointments with various healthcare specialists, ensuring that all healthcare needs are addressed in a timely manner.
- Managing the care of feeding tubes, including ensuring proper placement, cleanliness, and administering liquid nutrition at the appropriate time.
- Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities.
Office Manager
Christopher Sales and Service
05.2015 - 06.2018
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Trained new hires, improving their integration into the team and productivity.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or in person.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced customer satisfaction by providing top-notch account management and resolving client issues promptly.
- Enhanced office efficiency by organizing and maintaining filing systems, both physical and digital.
Education
Medical Assisting
Rasmussen University
Ocala, FL12.2024
Interior Design
Johnson County Community College
Overland Park, KS2012
Skills
Professionalism and Ethics
Phlebotomy
Certified in CPR/AED
HIPAA Compliance
Injectable Medication Administration
Recording vital signs
First Aid
Medical Procedures
EKG
Anatomy and Physiology Knowledge
Medical terminology knowledge
Compassionate caregiver
References
LynnSoulier
Parkville, MO
lynn@gardensofdelight.org
(816) 872-4349
Saphronia Miller
Gainesville, FL
saphronia.miller@smail.rasmussen.edu
(352) 642-3055
Amanda Hamm
Ocala, FL
amanda.hamm@rasmussen.edu
(352) 291-8577
Timeline
Family Care Manager
My Children
06.2018 - Current
Office Manager
Christopher Sales and Service
05.2015 - 06.2018
Medical Assisting
Rasmussen University
Interior Design
Johnson County Community College