Amber Bond
Talkeetna
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Child Care Associate
Sunshine Station Child Care Center
Talkeetna
08.2023 - 12.2025
- Supervised children during indoor and outdoor activities to ensure safety and engagement.
- Maintained cleanliness and organization of child care environment and play areas.
- Communicated with parents about children's progress and daily activities.
- Fostered positive relationships with children to encourage social skills and teamwork.
- Monitored behavior, addressing conflicts while promoting conflict resolution skills.
- Organized educational activities including arts and crafts, music, reading, and science experiments.
- Participated in professional development training to enhance caregiving techniques.
- Updated detailed records for each child, documenting daily observations and meals served.
Housekeeper
Talkeetna Chalet
Talkeetna
05.2016 - 12.2025
- Maintained high standards of cleanliness by cleaning guest rooms and common areas.
- Managed laundry operations to ensure timely washing and folding of linens.
- Inspected supplies and equipment for quality assurance and accurate inventory levels.
- Trained new staff on cleaning procedures and safety protocols.
- Collaborated with maintenance team to report repair needs efficiently.
- Organized housekeeping supplies for easy access during shifts.
- Addressed guest inquiries regarding services to provide exceptional customer service.
- Utilized personal protective equipment when handling hazardous materials.
Front Desk Receptionist
Susitna River Lodge
Talkeetna
05.2012 - 05.2015
- Greeted guests warmly and provided check-in assistance.
- Managed phone calls and directed inquiries to appropriate staff.
- Coordinated reservations and maintained accurate booking records.
- Ensured the reception area was clean and organized at all times.
- Assisted guests with requests for information about local attractions.
- Processed payments and handled cash transactions efficiently.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Office Manager
Hudson Air Service
Talkeetna
05.2008 - 02.2011
- Managed office operations to ensure efficient workflow and communication.
- Implemented new filing systems to improve document organization and retrieval.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Education
High School Diploma -
Abilene Cooper High School
Abilene05-2002
Skills
- Child supervision
- Educational activity organization
- Parent communication
- Behavioral monitoring
- Record keeping
- Teamwork facilitation
- Customer service
- Safety compliance
- Problem solving
- Professional development
- Hygiene and cleanliness
- First aid and CPR
- Parent-teacher communication
- Nutrition and meal planning
- Safety awareness
- Child development knowledge
- Group leadership
- Personal hygiene assistance
- Toilet training
- Early childhood education
- Child development support
- Recordkeeping requirements
- CPR training
- Epi-pen use
- Caring and responsible
- Cleaning and sanitizing
- Documentation and reporting
Timeline
Child Care Associate
Sunshine Station Child Care Center
08.2023 - 12.2025
Housekeeper
Talkeetna Chalet
05.2016 - 12.2025
Front Desk Receptionist
Susitna River Lodge
05.2012 - 05.2015
Office Manager
Hudson Air Service
05.2008 - 02.2011
High School Diploma -
Abilene Cooper High School