Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amber Boudnauth

Elmont,New York

Summary

Results-driven professional focused on delivering exceptional support for patient needs. Successfully manages concerns and resolves conflicts to maximize patient satisfaction. Offers strong background in customer and patient relations and communication. Looking to integrate my strategies in order to grow and excel in Health Administration.




Overview

8
8
years of professional experience

Work History

Concierge Liasion

Healthbridge
07.2022 - Current
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.

Cashier

King Kullen
04.2019 - 04.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

Alex And Ani
12.2018 - 05.2019
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Pet Care Attendant

Best In Show Pet Resort
10.2018 - 02.2019
  • Improved pet care quality by providing attentive and personalized attention to each animal''s needs.
  • Enhanced client satisfaction with exceptional communication and timely updates on their pets'' wellbeing.
  • Maintained a clean and safe environment for animals, ensuring overall health and happiness.
  • Provided exercise opportunities for pets, resulting in increased energy levels and improved behavior.

Cashier and Barista

Panera Bread
12.2017 - 09.2018
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Crew Member

Chipole
04.2016 - 09.2016
  • Prepared high-quality food items following established recipes and safety guidelines for consistent results.
  • Expedited orders with accuracy, resulting in reduced wait times for customers.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.

Education

Master of Science - Health Administration

Capella University
Minneapolis, MN
03.2024

Bachelor of Science - Health Administration

Lehman College of The City University of New York
The Bronx, NY
01.2022

Associate of Science - Health Scienes

Queensborough Community College of The City University of New York
Oakland Gardens, NY
01.2019

Skills

  • Administrative Support
  • Quality Assurance
  • Patient-Focused Care
  • Payment Collection
  • Patient Flow Management
  • Multitasking Abilities
  • Time Management
  • Analytical Thinking
  • Customer Relations
  • Organizational Skills
  • Flexible and Adaptable
  • Verbal Communication

References

  • Juliette Giorgio,

118 Euston Road S

West Hempstead, NY 11552

516-410-1486

I volunteered at Parker Jewish Institute to be a caregiver for her mother who is diagnosed with Dementia. I have been volunteering weekly from March 2020-February 2022 when she unfortunately passed away.

  • Toni-Ann Furino

4 Herman Blvd

Franklin Square, NY 11010

I currently work with Toni-Ann as she is my manager at Healthbridge. She has trained and taught me everything I need to know about the office. I have learned administrative and management skills in hopes to apply it to my future endeavors.

Timeline

Concierge Liasion

Healthbridge
07.2022 - Current

Cashier

King Kullen
04.2019 - 04.2021

Cashier

Alex And Ani
12.2018 - 05.2019

Pet Care Attendant

Best In Show Pet Resort
10.2018 - 02.2019

Cashier and Barista

Panera Bread
12.2017 - 09.2018

Crew Member

Chipole
04.2016 - 09.2016

Master of Science - Health Administration

Capella University

Bachelor of Science - Health Administration

Lehman College of The City University of New York

Associate of Science - Health Scienes

Queensborough Community College of The City University of New York

Similar Profiles

CREATE PROFILE
Amber Boudnauth