Amber Bowen
Jackson,GA
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Ingles Supermarket. Leveraged attention to detail and cash handling prowess to improve transaction accuracy by 30%. Demonstrates exceptional professionalism and courtesy, fostering repeat business through empathetic customer interactions and efficient service.
Developed strong customer service and teamwork skills in fast-paced food service environment. Skilled in multitasking, maintaining high standards of cleanliness, and ensuring customer satisfaction. Looking to transition into new field, utilizing these transferable skills to add value and drive success.
Friendly and dependable with knack for providing excellent customer service and maintaining clean, organized work environment. Possesses foundational knowledge of food safety regulations and basic culinary skills, such as slicing and assembling sandwiches. Committed to creating welcoming atmosphere and ensuring customer satisfaction.
Offering excellent interpersonal skills and proactive approach to learning and excelling in deli environment. Delivers attention to detail and ability to quickly grasp new food preparation techniques. Ready to use and develop skills in customer service and food handling in Bank Teller role.
Qualified Bank teller with proven history of customer service and transaction processing. Effective in building relationships and maintaining accuracy in cash handling. Demonstrated excellent communication and problem-solving skills.
Professional banking specialist prepared for this role with strong focus on customer service, cash handling, and transaction processing. Proven ability to work collaboratively within team to achieve results, adapting to changing needs seamlessly. Reliable, trustworthy, and skilled in communication, problem-solving, and financial accuracy. Consistently delivers exceptional service while maintaining high standards and efficiency.
Overview
2
2
years of professional experience
Work History
Deli Associate
Ingles Supermarket
02.2024 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cashier
Good Stop by Caseys
08.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Shell Gas Station
05.2023 - 07.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Mary Persons High School
05-2015
Skills
- Counting Money
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Workplace safety
- Attention to detail
- Professionalism and courtesy
- Deposit and withdrawal management
- Cash counting
Timeline
Deli Associate
Ingles Supermarket
02.2024 - Current
Cashier
Good Stop by Caseys
08.2023 - 12.2023
Cashier
Shell Gas Station
05.2023 - 07.2023
High School Diploma -
Mary Persons High School