Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Bragg

Port Richey,FL

Summary

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Leader

Dunkin' Donuts
11.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Supervised a diverse team to foster collaboration and enhance productivity within the workplace.
  • Delivered exceptional customer service by promptly addressing inquires and resolving issues.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Maid/House Cleaner

Maid and the Yard Boy
06.2019 - 11.2022
  • Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
  • Adapted quickly to new cleaning techniques and equipment when introduced, improving overall productivity levels.
  • Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
  • Enhanced customer satisfaction by providing personalized services based on individual client preferences.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.

Warehouse Worker

Queen of Thrones
12.2020 - 01.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Maintained clean, orderly work environment free of hazards.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Education

GED -

Marchman Technical College
New Port Richey, FL

Skills

  • Positive attitude

  • Cash handling

  • Team leadership

  • Problem-solving

  • Flexible schedule

  • Strong verbal and written communication

  • Punctuality

  • Time Management

  • Adaptability

  • Critical Thinking

  • Attention to Detail

  • Decision Making

Certification

  • ServSafe Food Protection Manager - From 5/2025 to 5/2030

Timeline

Shift Leader

Dunkin' Donuts
11.2024 - Current

Warehouse Worker

Queen of Thrones
12.2020 - 01.2021

Maid/House Cleaner

Maid and the Yard Boy
06.2019 - 11.2022

GED -

Marchman Technical College

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Amber Bragg