Amber Brown
Corpus Christi,Texas
Summary
Analytical and compassionate program supervisor with several years of experience managing non-profit initiatives and improving lives of special-needs and disabled clients. Dedicated to bringing order to otherwise chaotic lives by organizing and executing clear and beneficial social service programs. Up-to-date, computer-savvy professional with thorough and practical regulatory knowledge.
Overview
5
5
years of professional experience
Work History
Program Supervisor
Nueces Center MHID
Corpus Chri, Texas
06.2023 - Current
- Prepared monthly reports summarizing key metrics related to program activities.
- Maintained accurate records of program activities and results.
- Provided leadership, guidance and supervision to staff members.
- Collaborated with other departments within the organization to ensure successful project completion.
- Resolved conflicts between staff members in a professional manner.
- Developed strategies for improving program efficiency and effectiveness.
- Coached staff members on how best to use available resources effectively.
- Attended conferences related to program topics or goals.
- Reviewed data reports related to program outcomes and objectives.
- Conducted annual performance reviews of staff members.
- Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
- Analyzed program effectiveness to optimize workflows.
Enhanced Community Coordinator
Nueces County Sheriff's Office
Corpus Christi, Texas
11.2022 - 06.2023
- Built relationships with local organizations, businesses, and government agencies.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Developed individualized care plans with input from clients and their families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Provided referrals to appropriate health care providers or other community resources.
- Educated clients about mental health conditions, medications and self-care techniques.
- Provided crisis intervention support for clients in emergency situations.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Supported family members by providing information on local support groups.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Participated in professional development activities related to case management best practices.
- Conducted home visits to assess the safety of living environments for clients.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
- Assisted individuals with eligibility for available benefits.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
PASRR Case Manager
Nueces County Sheriff's Office
Corpus Christi, Texas
07.2019 - 11.2022
- Developed individualized care plans with input from clients and their families.
- Supported family members by providing information on local support groups.
- Collaborated with other service providers to ensure continuity of care for clients.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Assisted individuals with eligibility for available benefits.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Maintained up-to-date case records with case activity status.
- Reviewed treatment plans against individual goals and healthcare standards.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Transitioned clients to different providers based on progress or needs.
- Managed caseloads effectively, ensuring timely documentation and reporting.
Education
Bachelor of Arts - Psychology Teacher Education
Texas Lutheran University
Seguin, TX12-2011
Skills
- Innovation management
- Operational leadership
- Strategic Planning
- Staff Training
- Staff training experience
- Reporting requirements understanding
Accomplishments
- Outstanding Employee of the Year 2020
Timeline
Program Supervisor
Nueces Center MHID
06.2023 - Current
Enhanced Community Coordinator
Nueces County Sheriff's Office
11.2022 - 06.2023
PASRR Case Manager
Nueces County Sheriff's Office
07.2019 - 11.2022
Bachelor of Arts - Psychology Teacher Education
Texas Lutheran University
Similar Profiles
ARACELY RODRIGUEZARACELY RODRIGUEZ
Forensic Case Manager at Nueces Center for Mental Health and Intellectual DisabilitiesForensic Case Manager at Nueces Center for Mental Health and Intellectual Disabilities
Jessica SolizJessica Soliz
Medical Records Clerk at Nueces Center for Mental Health & Intellectual DisabilitiesMedical Records Clerk at Nueces Center for Mental Health & Intellectual Disabilities
Aracely RodriguezAracely Rodriguez
Forensic Case Manager at Nueces Center for Mental Health and Intellectual DisabilitiesForensic Case Manager at Nueces Center for Mental Health and Intellectual Disabilities
Autumn Bosze - WidderAutumn Bosze - Widder
AP/AR Manager - Accounting Assistance at Burgers of Beaumont I, Inc.AP/AR Manager - Accounting Assistance at Burgers of Beaumont I, Inc.
Roman PenaRoman Pena
Field Supervisor at Baker Hughes IncField Supervisor at Baker Hughes Inc