Amber Brumley
Dallas,TX
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
17
17
years of professional experience
Work History
Account Executive
Aramark Uniform Services
01.2023 - Current
- Account Executive key focus areas:
- Consistently meet or exceed Quarterly Target applicable to tenure
- Focus on local sales with an Average Weekly Rental Volume of $25 to $750
- Team with other sales resources to align the right expertise to each opportunity
- Ensure a high level of customer satisfaction and ethical conduct while doing business with customers/prospects
Property Manager
ZRS Management
07.2019 - 01.2023
- Oversee the daily operations of the Community, providing assistance to the functions of leasing, collections, resident services and maintenance administration, handling telephone and on-site traffic as well as showing apartments.
Assistant Property Manager
Quadrangles Apartments
05.2018 - 07.2019
- Work closely with the Property Manager to ensure a smooth Start-up of a new apartment community of 337 units
- Provide excellent customer service, maintain resident records, utilize proven sales techniques by offering and helping residents resolve maintenance issues
- Coordinate the apartment make-ready process, lease apartments to prospective residents and manage the sales process from start to finish
- Collect rents, secure bank deposits, process apartment security deposits and manage accurate application files
- Responsible for monthly resident retention reporting, advertising reports and devised marketing strategies
Leasing Professional
Advenir Living
05.2017 - 05.2018
- Greeted, pre-qualified, and followed-up with prospective tenants; process and verified eligible tenant applications
- Maintained units to ensure market-readiness, coordinated and led apartment tours, answered questions, and highlighted selling features and property amenities
- Collected and recorded application fees and deposits; accurately documented all financial transactions
- Submit work orders and inspect the property daily
- Responsible for renewals, move in and move out transitions
- Well versed in Onesite, Bluemoon, leadtolease and Lease Hawk.
Retail Sales Consultant /Manager on Duty
AT&T
07.2014 - 07.2016
- Assist customers with services offered by AT&T
- Offer all of our products to every customer with every transaction
- Exceeding every monthly quota and becoming top 3 in sales, and number one in the district
- I was responsible for opening and closing the store, helping with store resets, inventory, and mock audit
- Making sure to deliver an extraordinary experience to every customer, so that I can continue to pursue business, and represent my brand well
- Also able to do all of these as well as assume the role of manager on duty when the manager is not on site
Business Manager
Dillard’s Department Store
11.2013 - 07.2014
- Responsible for meeting daily counter and monthly sales quotas
- Managing inventory on a daily and monthly basis
- In charge of hiring new associates, and assisting with new employee training including store policies, services and point of sale operations.
Leasing Agent
Sunridge Management Company
08.2011 - 07.2012
- Empowered to handle all residential needs for a large apartment complex
- Responsibilities included, handling all the residents rent, past due balances, opening and closing the office
- Assisting residents with maintenance and repair needs
- Scheduling work orders and signing leases with new residents.
Cellular World AT&T
09.2007 - 06.2011
- Greeted customers and assisted with purchases
- Closing each sale and continued to pursue new business
- Additional responsibilities included closing the store, preparing the daily bank deposit, checking inventory, assisting customers with their bill or service, and helping pair the customer up with the proper device or home service
- At the end of each sale, it was my mission to insure customers left completely satisfied and had a pleasant experience.
Education
Skills
- Business Development
- Account Servicing
- Lead Generation
- Needs Assessment
Awards
- Sales Representative of the month in November 2008
- Recognized as the number 1 Sales Representative in the DFW market for the sale of AT&T U-verse and home products.
- 2016 highest sales in wired products
- 2016 highest wired in business
- 2016 100 % WTR
Timeline
Account Executive
Aramark Uniform Services
01.2023 - Current
Property Manager
ZRS Management
07.2019 - 01.2023
Assistant Property Manager
Quadrangles Apartments
05.2018 - 07.2019
Leasing Professional
Advenir Living
05.2017 - 05.2018
Retail Sales Consultant /Manager on Duty
AT&T
07.2014 - 07.2016
Business Manager
Dillard’s Department Store
11.2013 - 07.2014
Leasing Agent
Sunridge Management Company
08.2011 - 07.2012
Cellular World AT&T
09.2007 - 06.2011