Overview
Work History
Education
Skills
Timeline
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Amber Brumm

Waterloo,IA

Overview

25
25
years of professional experience

Work History

Senior General Manager

Fleet Farm
Cedar Falls, Iowa
07.2023 - Current
  • Fostered a positive workplace culture through effective communication and team engagement for 5 stores.
  • Developed and implemented strategies to increase customer satisfaction levels.
  • Analyzed financial statements to identify potential opportunities for improvement.
  • Maintained open communication channels between all teams within the organization.
  • Led the training of our customer service model at the corporate Vendor Summit.
  • Provided valuable input to optimize the onboarding process, improving overall organizational efficiency.

General Manager

Fleet Farm
Cedar Falls, IA
10.2019 - 07.2023
  • Facilitated the new store opening of the Cedar Falls location. This was an intense 6 week process that stocked the store adhering to the customer readiness standards of Fleet Farm. The store opening came in under budget for payroll, within the timeline for opening, and a successful grand opening day which was one week before Black Friday.
  • Developing a brand new team consisting of 3 ASM and 120 plus part and full time team members.
  • Accountable for a campus which includes the main box, convenience store, and auto service center.
  • Analyzed sales data, including a profit and loss statement, to come in at or below budget goals to promote store growth and profitability.
  • Planned and implemented company procedures to promote customer readiness and trip assurance on a daily basis.
  • Management of this new first year business while trying to establish a name in the community.

General Manager

Fleet Farm
Mason City, IA
12.2017 - 10.2019
  • Managed the day to day operations of a campus including main box, convenience store, and auto service center.
  • Led a successful, strategic, and organized 3rd party inventory for the first time within the company.

Assistant Manager

Fleet Farm
Mason City, IA
05.2016 - 12.2017
  • Rotated through many departments in the store to gain a general knowledge as part of assistant manager training.
  • Led a successful Toyland opener which was completed before deadline and under allotted payroll budget.
  • Recruit, hire, and staff within company guidelines with emphasis on growth potential.

Store Manager

Bath & Body Works
Mason City, IA
05.2000 - 05.2016
  • Day to day management of a $1.2 million business including being a customer sales lead, hiring manager, training coach, and operational manager.
  • Recruit, hire, and staff within company guidelines with always having someone ready for next level by developing their skills to achieve potential.
  • Maintain high store standards with floored executions every 3 weeks then maintaining this integrity everyday open to close.
  • Write weekly schedules that protected peak traffic with top team members while maintaining a payroll budget based on sales.

Education

Some College (No Degree) - Health Promotions

University of Iowa
Iowa City, IA

Skills

  • Trained other General Managers for the region
  • Contributed to the new store openings for Cedar Rapids and Waukee as they did not have a GM in place at the time
  • Stretch assignment as acting GM for Cedar Rapids as well as maintaining GM status for Cedar Falls
  • Was chosen to assist other stores in the region on their inventories
  • Credit champion for the region which lead to leading conference calls, developing a observation checklist that was implemented for the region, and point person for this initiative
  • Helped set up new stores as well as cleaning up existing stores to brand standards for Bath & Body Works
  • Received a Reflection Award for Bath & Body Works which was an award for excellence in delivering the values This award went to one individual per region quarterly and was nominated by the district

Timeline

Senior General Manager

Fleet Farm
07.2023 - Current

General Manager

Fleet Farm
10.2019 - 07.2023

General Manager

Fleet Farm
12.2017 - 10.2019

Assistant Manager

Fleet Farm
05.2016 - 12.2017

Store Manager

Bath & Body Works
05.2000 - 05.2016

Some College (No Degree) - Health Promotions

University of Iowa

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Amber Brumm