Amber Bryant
Rock Island,IL
Summary
Driven by a goal-oriented mindset, I excelled at the City of Moline, enhancing team efficiency and resident satisfaction through expert multitasking and robust problem-solving skills. My proficiency in Microsoft Excel and outstanding communication abilities led to significant improvements in organizational tasks and customer service, showcasing my ability to thrive in dynamic environments.
Overview
13
13
years of professional experience
Work History
Neighborhood Improvement Intern
City Of Moline
03.2024 - 10.2024
- Enforced out of the International Property Maintenance codes.
- Collected data for the Neighborhood Improvement Officer
- Attended Municipal hearings to assist the Neighborhood Improvement Officer in enforcing code violation cases.
- Maintain records of code violations that exist in the City of Moline.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gathered, organized and input information into digital database.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among residents.
- Maintained and updated the 2024 Rental Housing Database.
- Attended neighborhood group meetings
- Took over assigned duties of Neighborhood Improvement Officer as needed.
Cashier
Jewels Osco
04.2018 - 03.2024
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Dietary Aide
Harbor Crest Nursing Home
06.2011 - 04.2018
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Education
GED -
Carver Scott Co-op Learning Center
Shakopee, MN06-2009
Skills
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Computer Skills
- Multitasking and Organization
- Goal-oriented mindset
- Interpersonal and Social Skills
- Outstanding communication skills
- Microsoft Outlook
- Word
- Excel
- Self Motivation
- Time Management
Timeline
Neighborhood Improvement Intern
City Of Moline
03.2024 - 10.2024
Cashier
Jewels Osco
04.2018 - 03.2024
Dietary Aide
Harbor Crest Nursing Home
06.2011 - 04.2018
GED -
Carver Scott Co-op Learning Center
Similar Profiles
Chauncey BatesChauncey Bates
Seasonal Employee at City of MolineSeasonal Employee at City of Moline
Sangeetha RayapatiSangeetha Rayapati
Mayor of Moline, Illinois at City Of Moline, ILMayor of Moline, Illinois at City Of Moline, IL
Veronica ZamudioVeronica Zamudio
Construction Laborer at City Of Moline Public WorksConstruction Laborer at City Of Moline Public Works