Amber Buchwalter
Orrville,OH
Summary
Organized and experienced Administrative Assistant with proven track record of providing exceptional customer service and public interaction. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administrative Assistant, Office Manager
City Of Orrville, Street Department
06.2008 - 05.2021
- Answered phones for department, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management for both office and mechanics. Created sign up schedules and public notice signage when needed.
- Scheduled mandatory on-going training for service workers and managers, organized records for auditor and inspector visits, created and printed annual reports within deadline.
- Assisted Police records clerk, addressed and routed visitors, data entry, forms, lost and found, mail, phone messages, filing public records and sensitive documents.
- Developed and updated spreadsheets and databases to track, analyze, and report on completed jobs and inventory. Maintained physical filing system.. Created open and closed work orders, documenting / tracking usage.
- Requested quotes, maintained current retention/disposal of public records, ordered office, garage, and city pool supplies.
- Data entry of timecards, process bills, adjust inventory, enter OUPS tickets., log leaf collection.
- Material quotes and orders, problem solving for overcharges for fuel, fuel cards, road salt, mosquito spray, repair parts, building materials.
- Cell phone advocate for the city plan for all City Hall departments.
Temporary Administrative Assistant
The JM Smucker Company
08.2007 - 06.2008
- Answered multi-line phone system, routing calls, substitute for multiple departments, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management. Send packages, assemble training packets/ binders.
- Data entry of timecards, assisted payroll and Human Resources Supervisors with various jobs, verify sensitive and confidential information, create file folders for new hires, run data reports.
- Send packages, print, stuff, mail and deliver paychecks.
Administrative Assistant
Newell Rubbermaid, VP Purchasing / Sourcing
08.2001 - 07.2007
- Consumer service department, answered multi-line phone system, serving consumer questions and complaints. Routing calls, problem solving, assisting with oral directions for building schematics.
- Administrative duties, ordered paper and water supplies for company maintaining adequate stock levels.
- Executed record filing system to improve document organization and management.
- Department contact for all Airline reservations both domestic and international including hotel and rental cars. Prepare Visa and Passport documentation in timely manner.
Education
3 Yr Diploma Program - Education / Music
Moody Bible Institute
Chicago, IL05.1994
Skills
- Office Management
- Records Management
- Microsoft Office
- Excel Spreadsheets / Data entry
- Office Equipment Maintenance
- Record Keeping
- Accounting / Payroll Support
- Proofreading
- Customer Relations
- Coordination
- Employee Training
- Self Starter
Certification
- Public Records Training - July 25, 2008
- Excel Intermediate Computer Training - June 11, 2009
- Advanced Computer Training - June 12, 2009
- Underground Storage Tanks Compliance - April 5, 2012
- Security Awareness Training - 2019 and 2021
Additional Information
I am passionate about organization and strongly believe in maintaining a positive office ambiance. I genuinely welcome open communication and enjoy working both independently and in team settings. My life is committed to a high level of morals and values to govern integrity for self work.
Timeline
Administrative Assistant, Office Manager
City Of Orrville, Street Department
06.2008 - 05.2021
Temporary Administrative Assistant
The JM Smucker Company
08.2007 - 06.2008
Administrative Assistant
Newell Rubbermaid, VP Purchasing / Sourcing
08.2001 - 07.2007
3 Yr Diploma Program - Education / Music
Moody Bible Institute
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