Amber Buck
West Long Branch
Summary
Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles.
Reliable Floor Associate with experience in providing exceptional customer service, maintaining store aesthetics, and managing inventory. Familiarity with various product lines across retail sectors coupled with skills in effective communication, problem-solving and teamwork. Demonstrated ability to contribute positively to sales goals and enhance overall customer shopping experience through keen product knowledge and responsive assistance.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
Work History
Selling Floor Associate
Burlington
Eatontown
03.2025 - Current
- Assisted customers in locating merchandise throughout the store.
- Maintained cleanliness and organization of sales floor areas.
- Operated cash register and processed customer transactions efficiently.
- Engaged with customers to provide product information and recommendations.
- Assisted customers with locating merchandise in the store.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
Sales Floor Associate Cashier
T.J. Maxx
Eatontown
10.2018 - 05.2023
- Operated cash register, processed transactions, and managed cash handling procedures.
- Maintained a clean and organized sales floor to enhance customer experience.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Stocked shelves, arranged merchandise, and ensured product availability for shoppers.
- Handled customer complaints professionally, ensuring satisfaction and loyalty.
- Engaged with customers to create a welcoming environment and encourage purchases.
- Assisted customers with locating desired items in store.
- Processed returns and exchanges promptly according to company policy.
Education
Shore Regional High School
West Long Branch, NJSkills
- Sales processing
- Merchandise returns
- Conflict resolution
- Effective communication
- Team collaboration
- Attention to detail
- Price adjustments
- Shelf stocking
- Store maintenance
- Cash handling proficiency
- Cleanliness and hygiene
- Customer engagement
Timeline
Selling Floor Associate
Burlington
03.2025 - Current
Sales Floor Associate Cashier
T.J. Maxx
10.2018 - 05.2023
Shore Regional High School
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