AMBER BURROWS
Portland,OR
Summary
Service-oriented Program Manager with a strong history of program growth, implementation, and support networking for children and families of the Portland Metro area. Eager to apply a growth mindset, advanced knowledge of outreach activity coordination, equitable and inclusive environments, Social Emotional Learning, and Trauma Informed Care to bring value to any team and the greater community.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Arbor Logic/Portland Arbor Consulting
08.2023 - Current
- Coordinate logistics for project timelines and resource allocation to ensure on-time completion.
- Develop and maintain comprehensive filing systems for efficient document retrieval and storage.
- Streamline communication processes between clients and Master Arborist to enhance collaboration and information flow.
- Manage scheduling of meetings and events, optimizing calendar usage for small team.
Youth Programs Manager
Saturday Academy
12.2021 - 08.2023
- Responsible for managing Open Enrollment and SA2U (Afterschool) Programs, including Girls Engage Technology workshops.
- Work closely with the Executive Director (ED) and Development Team to guide vision and direction of Camps and Classes, identifying and implementing grant-funded opportunities.
- Research and track trends in STEAM education and careers to guide new classes and programs.
- Oversee recruitment, screening, and training of large pool of instructors and volunteers from around the world.
- Oversee evaluations of 200+ camps and classes throughout the year and communicate findings to the ED and Development team.
- Provide and coordinate professional development opportunities for instructors and volunteers.
- Attend events to support community partnerships, instructor recruitment and expertise.
- Liaise with parents, staff, schools, and community partners to improve program quality and overall efficacy.
- In collaboration with the ED develop and monitor Camps and Classes Program budget.
Multi-Site Coordinator
Neighborhood House
06.2021 - 11.2021
- Support Before and After School programs (BAS) and staff through ongoing mentoring, training, and resourcing with a specific focus on social justice and racial equity, as well as social emotional learning (SEL).
- Provide direct supervision to Site Directors to address the needs for daily program operation at assigned schools and balance an assigned cluster of 3-4 programs.
- Coach and support staff and volunteers through higher level program functions, greater community communication, organization-wide marketing objectives and partnerships, state licensing and training effectiveness, while supporting growth and training in areas of policy development, yearly budget development and financial tracking.
School Age Programs Site Director
Neighborhood House
10.2017 - 06.2021
- At Faubion and Boise-Eliot/Humboldt Elementary located in North Portland
- Managed before, after school and full day camps/programs serving children ages 3 to 12, using PBIS techniques, with an emphasis on social justice, racial equity, inclusion, Trauma Informed Care (TIC) and Social Emotional Learning.
- Developed curriculum, activity, and behavior plans, communicated with parents, teachers, school administrators, and Neighborhood House's School Aged Programs Manager.
- Supervised Lead Teachers, Assistants, and Volunteers, facilitated regular team meetings and staff check-ins.
- Tracked budget expenditures and did budget planning for my sites, as well assisted the Development Team in grant requests or reports.
- Highly organized self-manager having kept all paperwork, licensing requirements, communications, staff, volunteer, and student success plans coordinated.
Emergency Distance Learning Support Site Director
Neighborhood House
09.2020 - 05.2021
- Built a safe, social, productive full day distance learning support program at Dr. Martin Luther King Jr., Boise-Eliot/Humboldt and Sabin elementary schools.
- Managed the safety and operations with staff members and children and ensured that we as an organization responded in real time to the changing pandemic licensing requirements.
- Formed a tight network of assistance for children and families.
- Developed a strong expertise in the Portland Public Schools technology.
- These responsibilities are in addition to the position requirements listed in my "Site Director" at Faubion and Boise-Eliot/Humboldt job description.
Summer Lunches and Summer Reads Book Distribution
Neighborhood House
05.2020 - 09.2020
- Packed and distributed food boxes, academic activity bags, infant and toddler supplies for community members at Neighborhood House's Stephen's Creek Crossing location in Southwest Portland in conjunction with Neighborhood House staff and volunteers.
- Worked in coordination with Multnomah County Library to distribute information, enroll children in, and distribute donated books for the annual Summer Reads program during the summer months.
Education
BS - Sustainable Business
AQUINAS COLLEGE
Grand Rapids, MI05-2010
Skills
- Social Emotional Learning
- Salesforce proficiency
- Effective meeting facilitation
- Program and Staff Management
- Volunteer coordination
- Training and Curriculum Development
- Trauma-informed practices
- Operational logistics management
- Proficient in Microsoft Office and Google Workspace
- Team Building and Budgeting
- Mentorship experience
- Financial Assistance and Social Programs
Certification
Current Food Handler's Card, CPR + First Responder Certified, enrolled in the Central Background Registry, certified Mandatory Reporter
Timeline
Administrative Coordinator
Arbor Logic/Portland Arbor Consulting
08.2023 - Current
Youth Programs Manager
Saturday Academy
12.2021 - 08.2023
Multi-Site Coordinator
Neighborhood House
06.2021 - 11.2021
Emergency Distance Learning Support Site Director
Neighborhood House
09.2020 - 05.2021
Summer Lunches and Summer Reads Book Distribution
Neighborhood House
05.2020 - 09.2020
School Age Programs Site Director
Neighborhood House
10.2017 - 06.2021
BS - Sustainable Business
AQUINAS COLLEGE