Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Amber Calak

Eatontown,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Operation Coordinator

Healthmine Services Inc
Dallas, TX
01.2024 - Current
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Planned and completed group projects, working smoothly with others.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Restaurant Server

Jack's Goal line
Long Branch, NJ
08.2023 - Current
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Calculated charges, issued table checks and collected payments from customers.
  • Assisted other servers as needed during peak hours or special events.
  • Processed payments from customers using cash registers or POS systems.
  • Followed up on guest requests in a timely manner.

Restaurant Server

Chillis
Eatontown, NJ
03.2019 - 08.2023
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Greeted and seated customers promptly, courteously, and professionally.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Provided exceptional service to high volume of daily customers.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.

Education

Associate of Arts - Psychology

Brookdale Community College
Lincroft, NJ
06-2017

Skills

  • Organizational Skills
  • Clerical Support
  • Verbal Communication
  • Self-Directed
  • Flexible and Adaptable
  • MS Office
  • Analytical
  • Team Building
  • Multitasking
  • Microsoft Word
  • Friendly, Positive Attitude
  • Communication
  • Analytical and Critical Thinking
  • Customer Service
  • Leadership

Affiliations

  • Sports
  • Family Oriented
  • Thrill seeker

References

References available upon request.

Timeline

Operation Coordinator

Healthmine Services Inc
01.2024 - Current

Restaurant Server

Jack's Goal line
08.2023 - Current

Restaurant Server

Chillis
03.2019 - 08.2023

Associate of Arts - Psychology

Brookdale Community College

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Amber Calak