Amber Cameron

Assisted client with all activities of daily living, promoting as much independence and quality of life.

• Cleaned the house.
• Managed the laundry and dry cleaning.
• Ran errands and brought client to appointments.
• Completed weekly grocery shopping, cooked and prepped 3 meals a day.
• Managed and distributed clients medications.
• Assisted with personal care and hygiene including:

1. Showering: helping with safe entry/exit from the shower. Using appropriate shampoo, soaps and moisturizers while monitoring for skin issues.

2. Hair and nail care: washing, drying and combing hair, trimming finger nails and toe nails and monitored for any infections.

3. Oral Hygiene: tooth brushing, tongue brushing, flossing with water pick/ regular floss and mouth wash 2-3 times per day.

4. Dressing assistance: helping with clothes selection and choosing appropriate footwear, putting on/ taking off clothes and help fasten buttons/zippers.

5. Incontinence Care: assisting with changing soiled clothing and bedding, using appropriate incontinence products like depends briefs and maintaining personal cleanliness.

I built a strong relationship with the client in hopes to deliver emotional support and companionship. We engaged in meaningful conversation, socialization and activity. I maintained a safe and clean environment for my client reducing risks and ensuring optimal health outcomes. I will always provide comfort by providing compassionate and attentive care, addressing the individuals needs and preferences.

*Note* Part time job while working at Jiffy Mart. 7 days a week 2-4 hour night shift.

• Client needed assistance with her two dogs. I fed and watered them, gave them their nighttime medications, let them out, and played with them.
• Helped with making meals for my client and giving the client nighttime medications.
• Ran errands for my client if needed, mainly grocery shopping and the post office.
• Cleaned the house and did laundry twice a week.
• Once every 3 weeks I would work a day shift to bring client to hair appointment or doctors appointment.

I built a strong relationship with this client as well to help deliver emotional support and companionship. We had meaningful conversations and helped with a more socialized environment since client didn't get out much.

Supporting the Store Manager in daily operations, help manage current and new employees, help with scheduling, manage inventory, help to achieve sales goals and assist with customer needs/ issues and worked all shifts needed to help Store Manager.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Monitored shift cash handling and inventory. Assisted with investigating shortages/overages monthly and as well as inventory variations of sales.
• Enhanced store appearance by maintaining cleanliness and sanitation.
• Rotated merchandise and displays to feature new products and promotions.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Helped organize monthly meetings to resolve issues negatively impacting operations and evaluate staff to help improve skills and achieve daily objectives. To foster a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Completed required daily accounting paperwork and invoicing transmitted by the deadline.
• Managed cash management procedures including taking inventory on vault safe, bank deposits and change orders.
• Managed store inventory of all product and then placed a store order twice a week. Proceeded to put away store order when received.
• Ensured adequate gasoline levels as well as coordinated gasoline deliveries and checking fuel veeder route and daily/weekly environmental fuel audits/paperwork.
• Daily inventory on all lottery books.
• Answering the phone to help with customer questions/complaints.
• Promoting sales by demonstrating merchandise and product to customers wants/needs.
• Helping customers by providing information, answering questions, getting merchandise that's been requested and completing customer transactions.

Making sure to maintain a safe and clean store environment for customers and employees and establishing the best quality of service.

*Note* Subway is in same building as Jiffy Mart. Helped Subway when there was call-outs and staff shortages.

• Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
• Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
• Communicated with team members to maintain a smooth workflow during busy hours.
• Maintained a clean and organized workspace, adhering to strict sanitation standards.
• Increased speed of service through effective multitasking and time management skills.
• Provided customer satisfaction by providing exceptional service and well made sandwiches.
• Prepared and served hot and cold sandwiches based on customer preferences.
• Prepared in-person, online and over the phone orders.
• Trained new employees on company policies and procedures, contributing to overall team performance and growth.
• Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
• Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
• Prepared and presented food in compliance with health and safety guidelines.
• Restocked and rotated stock in display case to mitigate stock loss.
• Operated manual and electric appliances to peel, slice, and trim foods like vegetables and sandwich meats.
• Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
• Trained team members to prepare sandwiches and other items according to instructions.
• Shared information with customers about menu items, preparation methods, and ingredients.
• Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
• Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
• Maintained clean and sanitary work station, contributing to hygienic dining environment.
• Collaborated with management to address customer feedback, improving overall satisfaction.
• Maintained up-to-date knowledge of food safety regulations, ensuring compliance and protecting customers.
• Managed inventory levels, ensuring fresh ingredients were always available for menu items.
• Trained new employees in sandwich preparation and customer service excellence, raising team performance.
• Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
• Fostered positive team environment, leading to higher staff satisfaction and lower turnover.