Amber Campbell
Bossier City,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experience working with low-income families, veterans, children, and at risk populations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Services Coordinator
Ochsner - LSU Health
08.2023 - Current
- Implemented processes collection, measurement, reporting and performance improvement of quality measures required by CMS and accreditation bodies
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
Scribe Performance Manager
AQuity Solutions
01.2022 - 05.2023
- Transformed existing processes and rebuilt platform to optimize information utility and process efficiency.
- Assisted as acting team lead and cultivated positive relationships with all clients and their office employees
- Developed, tracked and analyzed variance of key performance measurements resulting in higher physician satisfaction and work-life balance.
Virtual Medical Scribe
AQuity Solutions
05.2019 - 05.2023
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts on behalf of physicians
- Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
- Acted as the sole electronic medical record (EMR) trainer for 11 different health systems
Emergency Room Medical Scribe
ScribeAmerica, LLC
07.2018 - 04.2019
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments in the emergency room and family medicine clinic
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
Appointment Line Clerk
MindLeaf Solutions, LLC
12.2017 - 07.2018
- Acted as first point of contact and set appointments for prospective clients.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Financial Counselor
Trinity Health
03.2017 - 12.2017
- Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
- Identified healthcare resources and programs for patients unable to meet financial obligations.
- Worked directly with clients to provide financial counseling and education using individualized counseling model and personal finance course.
Physical Evaluation Board Liaison Officer
Chickasaw Nation Industries
07.2016 - 03.2017
- Increased program outreach by building strong relationships with VA programs and community resources.
- Generated comprehensive reports regarding incidents, events and important business matters.
- Forged and cultivated productive relationships with community resources and potential partners.
Property and Casualty Insurance Producer
State Farm
08.2015 - 07.2016
- Provided information on features, policies and relative advantages to promote insurance packages.
- Provided detailed information about company insurance products.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Jail Site Employee
TurnKey Corrections, LLC
07.2013 - 08.2015
- Contracted for three different county jails to manage commissary program including snacks, hygiene, mail supplies, and video calling with inmates that was refilled twice a week with monthly shipments
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Master of Science - Social Work - Advanced Standing
The University of Texas Arlington
Arlington, TX05.2025
Bachelor of Science - Social Work
The University of Texas Arlington
Arlington, TX05.2024
Associate of Arts - Liberal Arts And General Studies
Northland Community And Technical College
Grand Forks, North Dakota01.2018
Skills
- Process Knowledge
- Operational Efficiency
- Strategic Decision-Making
- Complex Problem-Solving
- Administrative Support
- Recordkeeping Accuracy
- Customer Relationship Management
- Unit Leadership
- Clinical Data Collection
- Patient Flow Coordination
- Patient Services Management
Certification
BLS for Healthcare Providers, California 2022
Affiliations
532nd Training Squadron, Key Spouse | May 2022 - February 2023
National Association of Social Workers | March 2022 - Present
Timeline
Clinical Services Coordinator
Ochsner - LSU Health
08.2023 - Current
Scribe Performance Manager
AQuity Solutions
01.2022 - 05.2023
Virtual Medical Scribe
AQuity Solutions
05.2019 - 05.2023
Emergency Room Medical Scribe
ScribeAmerica, LLC
07.2018 - 04.2019
Appointment Line Clerk
MindLeaf Solutions, LLC
12.2017 - 07.2018
Financial Counselor
Trinity Health
03.2017 - 12.2017
Physical Evaluation Board Liaison Officer
Chickasaw Nation Industries
07.2016 - 03.2017
Property and Casualty Insurance Producer
State Farm
08.2015 - 07.2016
Jail Site Employee
TurnKey Corrections, LLC
07.2013 - 08.2015
Master of Science - Social Work - Advanced Standing
The University of Texas Arlington
Bachelor of Science - Social Work
The University of Texas Arlington
Associate of Arts - Liberal Arts And General Studies
Northland Community And Technical College