Amber Campos
Plano,TX
Summary
Versatile, seasoned executive with passion about promoting lasting guest satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
TQL Packaging Solutions
11.2023 - Current
- Supported executive staff through accounting assistance and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined accounting processes by implementing efficient organizational systems and procedures.
- Enhanced financial reporting accuracy by diligently reconciling accounts and identifying discrepancies.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Manager/Restaurant Manager
Abacus-Jaspers Restaurant Group
02.2020 - 11.2023
- Lead administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with guests to determine exact event requirements.
- Generated ideas to enhance and expand current event offerings.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Promoted positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Leasing Manager
BH Management Services
12.2016 - 02.2020
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
- Collected, completed, and processed lease applications.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Hostess/Bartender
Abacus-Jasper's Restaurant Group
06.2009 - 12.2016
- Maintained clean and organized bar area.
- Scheduled complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet guest needs.
- Lead by example to displayed enthusiasm and promoted excellent service to guests, successfully increasing referrals, and walk-in business.
Receptionist
WorkLife Financial Inc.
06.2003 - 10.2008
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Bachelor of Arts - Interior Design
The Art Institute of Houston
Houston, TXNorth Forsyth High School
Cumming, GA05.2001
Skills
- Business Administration
- Microsoft Office
- Time Management
- Organization and Efficiency
- Vendor Relationship Management
- Banquet Event Orders (BEOs)
Timeline
Administrative Assistant
TQL Packaging Solutions
11.2023 - Current
Sales Manager/Restaurant Manager
Abacus-Jaspers Restaurant Group
02.2020 - 11.2023
Leasing Manager
BH Management Services
12.2016 - 02.2020
Hostess/Bartender
Abacus-Jasper's Restaurant Group
06.2009 - 12.2016
Receptionist
WorkLife Financial Inc.
06.2003 - 10.2008
Bachelor of Arts - Interior Design
The Art Institute of Houston
North Forsyth High School