Dedicated and positive individual with over 20 years of experien
Amber Carr
Jackson,MI
Summary
Dynamic and motivated professional with experience at McDonald's, excelling in customer service and team collaboration. Proven ability in cash handling and maintaining a clean environment. Recognized for strong communication skills and a commitment to safety, consistently contributing to a positive customer experience and operational efficiency.
Overview
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Strong customer service and communication skills - Positive an
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Provided compassionate care and support to elderly clients in da
Work History
Crew Member
McDonald's
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Stocked shelves to organize aisles in assigned department.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Brewed coffee and tea and changed out drink station syrups.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Completed milkshakes and ice cream desserts for customers.
Cashier
Pollys Country Market
Jackson, MI
01.2019 - 06.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card, and check transactions to complete customer purchases.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
Lead Cleaner
Premier Cleaning Services Inc
Southfield, MI
02.2018 - 06.2021
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Supervised supplies in inventory and submitted reorder requests.
Education
No Degree - Basic
Northwest Adult Alternative
6900 Rives Junction , Jackson Michigan Skills
- Cooking
- Clear communication
- Positive company representation
- Production line work
- Basic math
- Safety
- Housekeeping
- Stock management
- Team contributions
- Workplace safety
- Task prioritization
- Safe food handling
- Complex Problem-solving
- Interactive communication skills
- Initiative and Self-motivation
- Customer service
- Product knowledge
- Visual communication
- Verbal and written communication
- Store opening and closing
- Cleaning and sanitizing
- Problem-solving
- Willingness to learn
- Cleaning
- Cash handling
- Crew leadership
- Customer engagement
- Sanitizing
Timeline
Cashier
Pollys Country Market
01.2019 - 06.2023
Lead Cleaner
Premier Cleaning Services Inc
02.2018 - 06.2021
Crew Member
McDonald's
No Degree - Basic
Northwest Adult Alternative