Amber Carrero
Douglasville,GA
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Night Monitor
Youth villages inner harbour campus
11.2015 - 06.2021
- Monitoring the Youths while there sleep, Making sure there safe Medication in the Morning Processing with a youth when needed Data Entry
- Enhanced security measures by monitoring surveillance systems and reporting suspicious activity to authorities.
- Collaborated with daytime staff to address ongoing issues or concerns raised during nighttime monitoring activities effectively.
- Contributed to an orderly living space by enforcing facility rules and policies consistently among all residents.
Dealer Service Representative
Dealer service
04.2014 - 08.2014
- Selling warrants
- Helping customers with orders over the phone Data Entry
- Resolved concerns with products or services to help with retention and drive sales.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
Babysitting
Child Care Services
09.2010 - 07.2013
- Babysitter for 2 special need twins & a 3years old boy, Prepared breakfast, Lunch & dinner recipes as advised by the employers
- Giving bath, Diaper Changing for newborns
- Arranged some activates and trips to keep the babies engaged
- Communicated with parents regarding children's progress and development, raising any issues.
- Performed various housekeeping duties.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Helped children complete homework assignments and school projects.
Education
High school diploma - Health Education
Jane Addams High School For Academic Careers
Bronx, NY06.2012
Skills
- Ability to keep calm and take best actions in terms of emergency
- Excellent communication skills
- Excellent customer services skills
- Able to work with deadline
- Advanced computer skills (5 years)
- Customer service
- Childcare
- Teaching
- Toddler Care
- Data Entry
- IOS
- Microsoft Windows
- Sales
- Scripting
- Experience with children
- Property management
- Dispatching
- Typing
- Front desk
- Order entry
- Computer networking
- Microsoft Access
- Insurance verification
- Medical office experience
- Live chat
- Bilingual
- VPN
- Documentation review
- Hospital experience
- Patient observation
- Acute care
- Medical terminology
- Data collection
- Customer support
- Nannying
- Technical Support
- Help Desk
Certification
CPR & AED & first Aid Certification
Personal Information
Willing To Relocate: Anywhere
Languages
Spanish
Native or Bilingual
Timeline
Night Monitor
Youth villages inner harbour campus
11.2015 - 06.2021
Dealer Service Representative
Dealer service
04.2014 - 08.2014
Babysitting
Child Care Services
09.2010 - 07.2013
High school diploma - Health Education
Jane Addams High School For Academic Careers
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