Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amber Carter

Orange,NJ

Summary

Diligent problem-solver with resourceful approach to challenges and organized style. Leverages clerical and customer service expertise to manage job functions. Excellent communicator with focus on results.

Overview

12
12
years of professional experience

Work History

Analytical Laboratory Technician

Edenbridge Pharmaceuticals
Parsippany, NJ
08.2018 - Current
    • Oversaw items in inventory and reordered before supplies diminished.
    • Restocked laboratory work stations and sterilized surfaces to maintain readiness for any project requirement.
    • Efficiently organized and maintained equipment to keep laboratory productive and safe.
    • Calibrated and maintained instruments to keep equipment fully operational.
    • Maintained documentation on tests performed in lab.
    • Handled chemicals such as nitric acid, sulfuric acid and hydrofluoric acid using strict safety protocols.
    • Tracked samples by initialing, dating and noting times of receipt and dispatch.

Beauty Advisor

Century 21 Department Stores
Morristown, NJ
10.2017 - 08.2018
    • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
    • Suggested treatments and styles to suit customer appearance and fashion choices.
    • Recommended specific hair and beauty products to meet individual customer needs.
    • Arranged merchandise to present visually appealing displays and attract clientele.
    • Maintained counter and display areas for cleanliness and organization.
    • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
    • Met sales goals, supporting organizational health through consistent and reliable service.
    • Processed payments, entering sales in register for prompt customer service.
    • Demonstrated cosmetic application best practices to achieve desired styles.
    • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
    • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
    • Provided exceptional services and pleasant shopping experiences to retail customers.
    • Managed efficient cash register operations.
    • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
    • Answered customer questions about products and services, helped locate merchandise and promoted key items.

Server

TGI Fridays
West Orange, NJ
06.2016 - 10.2016
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Lab Technician

Roseville Pharmacy
Newark, NJ
12.2015 - 05.2016
    • Oversaw items in inventory and reordered before supplies diminished.
    • Calibrated and maintained instruments to keep equipment fully operational.
    • Performed testing and quality control using approved laboratory procedures and instrumentation.
    • Cleaned and sterilized tools and equipment to maximize purity of specimens.
    • Worked with customers to understand needs and provide excellent service.
    • Increased customer satisfaction by resolving issues.
    • Received and processed stock into inventory management system.
    • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Team Member

Target
Union, NJ
09.2014 - 04.2016
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Created seasonal displays to showcase new and promotional merchandise.
  • Operated register to process payments and collect cash payment for order totals.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Worked different stations to provide optimal coverage and meet production goals.

Bartender

Le Grand Comptoir
Newark, NJ
11.2013 - 09.2014
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Served high customer volumes during special events, nights and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.

Team Lead

Crumbs Bake Shop
Newark, NJ
01.2011 - 11.2013
  • Tracked receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Operated production machinery safely to reduce workplace accidents.
  • Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Managed shifts of 3 to 4 people.

Team Member

Crumbs Bake Shop
Westfield, NJ
12.2009 - 01.2011
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Created seasonal displays to showcase new and promotional merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Bachelor of Arts - Biology

Kean University
Union, NJ
2017

Skills

  • Documentation and reporting
  • Strong Communication and Interpersonal Skills
  • Attention to Detail
  • Creative Thinking
  • Reliable and Responsible
  • Transactions and Cash Handling
  • Food and Beverage Service

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Analytical Laboratory Technician

Edenbridge Pharmaceuticals
08.2018 - Current

Beauty Advisor

Century 21 Department Stores
10.2017 - 08.2018

Server

TGI Fridays
06.2016 - 10.2016

Lab Technician

Roseville Pharmacy
12.2015 - 05.2016

Team Member

Target
09.2014 - 04.2016

Bartender

Le Grand Comptoir
11.2013 - 09.2014

Team Lead

Crumbs Bake Shop
01.2011 - 11.2013

Team Member

Crumbs Bake Shop
12.2009 - 01.2011

Bachelor of Arts - Biology

Kean University

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Amber Carter