Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Carter

Danville,VA

Summary

Seasoned Security Supervisor with a robust background in surveillance and superior customer service, honed at Securitas. Excelled in developing training methods that enhanced public safety and officer awareness. Skilled in relationship building and proficient in electronic surveillance, demonstrating a significant impact on security efficiency and team performance. Trained four new officers, underscoring a commitment to excellence and teamwork.

Overview

9
9
years of professional experience

Work History

Supervisor of Facilities & Real Estate

PRA Group
06.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge to better prepare them.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Created and managed project plans, timelines and budgets.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Responded to building emergencies and managed repairs.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Investigated problems and determined appropriate remedies.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Interviewed, hired, and trained qualified maintenance employees.
  • Supervised staff of 4 in day-to-day activities.
  • Created management reports outlining important facility statistics.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
  • Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
  • Accounted for building usage and organizational needs when planning maintenance activities.
  • Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
  • Documented records on pricing, energy consumption and activity reports.
  • Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
  • Analyzed building control and HVAC system performance and recommended improvements.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Ordered, maintained and distributed supplies and inventory.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Maintained facility grounds, equipment, and safety compliance.
  • Prepared reports and schedules with accuracy.
  • Reviewed and oversaw construction and renovation projects.

Security Supervisor

Securitas
04.2020 - 06.2022
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Monitored and authorized entrance and departure of numerous employees and visitors daily.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Authorized entrance papers and granted or denied entrance to building.
  • Conducted hourly patrols of key areas to spot and control security concerns.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Oversaw premises, including entry and exit of up to several employees and visitors daily.
  • Monitored employee activities, confirming compliance with security regulations.
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Permitted entry with escort for approved persons into secure locations.
  • Secured multiple doors in office and main building.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw staff timekeeping entries and reports with timesheets.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
  • Submitted documentation for weekly payroll, managed schedules and enforced policies.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
  • Kept team compliant with security protocols and appearance standards.
  • Trained 4 new security officers.
  • Supervised team of 1 to 2 security personnel during shift.
  • Optimized planning and allocation of resourced by organizing security and administrative programs, business management operations and inventory control.
  • Conducted regular patrols of facility to detect and deter security threats.

Security Officer

Allied Universal Security Services
10.2017 - 04.2020
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Authorized entrance papers and granted or denied entrance to building.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Conducted daily patrols of key areas to spot and control security concerns.
  • Monitored and authorized entrance and departure of multiple employees and visitors daily.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Patrolled and monitored property areas via company vehicle.
  • Secured multiple doors in office and main building.
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Temp Worker

WestRock
01.2016 - 08.2017
  • Reviewed work orders to identify desired processing plans, temperatures and cycle requirements to produce optimal products.
  • Documented defects and reported conformance issues to supervisor.
  • Inspected and sampled completed products to evaluate production quality.
  • Evaluated materials prior to heat treating to assess supply quality and presence of desired characteristics.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Improved quality processes for increased efficiency and effectiveness.

Kitchen Staff

Bojangles'
01.2016 - 08.2016

Education

South Stokes High School
Walnut Cove, NC
06.2016

Skills

  • Dispatch
  • Stationary surveillance
  • Surveillance
  • Superior customer service
  • Electronic surveillance
  • Communication skills
  • Safety and security
  • Relationship building and management
  • Security Guard License

Timeline

Supervisor of Facilities & Real Estate

PRA Group
06.2022 - Current

Security Supervisor

Securitas
04.2020 - 06.2022

Security Officer

Allied Universal Security Services
10.2017 - 04.2020

Temp Worker

WestRock
01.2016 - 08.2017

Kitchen Staff

Bojangles'
01.2016 - 08.2016

South Stokes High School

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Cody Carter