Amber Cassell
Wytheville,VA
Summary
Proven assembler and office manager with a strong focus on precision and problem-solving. Enhanced team efficiency at Utility Trailer Manufacturing Co. by training new employees and reducing quality issues. Skilled in blueprint reading and implementing effective organizational strategies, showcasing exceptional attention to detail and time management skills. Instrumental in achieving significant improvements in production accuracy and operational efficiency.
Overview
11
11
years of professional experience
Work History
Assembler
Utility Trailer Manufacturing Co.
07.2021 - Current
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Completed tasks on time to meet quality and safety standards.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Recognized and reported defective material and equipment to shift supervisor.
- Assembled parts correctly according to specifications, reducing quality issues.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
- Operated hoists, cranes and other heavy machinery to transport materials and parts.
Correctional Officer
New River Valley Regional Jail
12.2020 - 07.2021
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Enforced rules and regulations to maintain order among inmates.
Assembler
Utility Trailer Manufacturing Co
08.2018 - 12.2020
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Completed tasks on time to meet quality and safety standards.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Recognized and reported defective material and equipment to shift supervisor.
- Assembled parts correctly according to specifications, reducing quality issues.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
- Operated hoists, cranes and other heavy machinery to transport materials and parts.
Merchandiser
KVAT Food Stores
01.2018 - 08.2018
- Updated pricing and signage to complete product displays and educate customers.
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored and replenished display inventory and restructured according to available stock.
- Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Sales Associate
Tractor Supply Company
10.2017 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Office Manager
Porter's Diesel Service and Repairs
09.2013 - 10.2017
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Education
High School Diploma -
Fort Chiswell High School
Max Meadows, VA05.2013
Skills
- Assembly and production
- Problem-solving
- Attention to detail
- Repetitive work
- Time management
- Basic math
- Blueprint reading
- Organizational skills
- Scheduling and calendar management
- Payroll processing
Timeline
Assembler
Utility Trailer Manufacturing Co.
07.2021 - Current
Correctional Officer
New River Valley Regional Jail
12.2020 - 07.2021
Assembler
Utility Trailer Manufacturing Co
08.2018 - 12.2020
Merchandiser
KVAT Food Stores
01.2018 - 08.2018
Sales Associate
Tractor Supply Company
10.2017 - 08.2018
Office Manager
Porter's Diesel Service and Repairs
09.2013 - 10.2017
High School Diploma -
Fort Chiswell High School
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