Summary
Overview
Work History
Education
Skills
References
Timeline
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Amber Castro

Twain Harte,CA

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

23
23
years of professional experience

Work History

Owner/ Operator Of Bean Around the Block

Self-employeed
Twain Harte, CA
06.2019 - Current
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Organized special events such as banquets or buffets requiring complex menus or decorations.
  • Trained new chefs on proper cooking techniques and menu items.
  • Managed social media accounts associated with company's events portfolio.
  • Monitored guest satisfaction levels throughout the duration of an event.
  • Organized catering services by selecting menu items, negotiating prices, ordering food and beverages, setting up buffet areas.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Planned and coordinated festival logistics, including scheduling, budgeting, staffing, and security.

Cabin/Housekeeper

Self-employeed
Twain Harte, CA
07.2014 - 10.2019
  • Managed a team of housekeepers, ensuring all tasks were completed on time and to the highest standard.
  • Cleaned homes following specific and detailed protocols and requests.
  • Interacted pleasantly with clients and guests when performing daily duties.

Barista Manager

How Ya Bean
Twain Harte, CA
03.2016 - 09.2019
  • Created and implemented operational procedures for the barista team to ensure customer satisfaction.
  • Developed new ideas to increase sales and customer loyalty through promotions or special events.
  • Monitored inventory levels, ordered supplies as needed and managed budgets for coffee shop operations.
  • Managed barista staff, ensuring proper training and scheduling.
  • Established strong relationships with local businesses to build brand awareness.
  • Maintained records of daily transactions and prepared reports for management review.

Sales

Taylor Jewlers
Sonora , CA
01.2002 - 07.2014
  • Performed basic repairs on jewelry items when needed.
  • Created window displays that showcased new products.
  • Tracked inventory levels to ensure adequate stock was available at all times.
  • Upsold additional services or products to increase revenue opportunities.
  • Attended regular staff meetings to share ideas for improving store operations.
  • Processed sales transactions using cash registers or point-of-sale systems.
  • Engaged in suggestive selling techniques to increase sales volume.
  • Assisted in the design of custom jewelry pieces for customers.
  • Greeted customers and provided excellent customer service.

Education

High School Diploma -

Summerville High School
Tuolumne, CA
06-2002

Skills

  • Business Management
  • Marketing tactics
  • Sales management
  • Sales Leadership
  • Staff Management
  • Marketing

References

References available upon request.

Timeline

Owner/ Operator Of Bean Around the Block

Self-employeed
06.2019 - Current

Barista Manager

How Ya Bean
03.2016 - 09.2019

Cabin/Housekeeper

Self-employeed
07.2014 - 10.2019

Sales

Taylor Jewlers
01.2002 - 07.2014

High School Diploma -

Summerville High School

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Amber Castro