Amber Champion
Nampa,ID
Summary
Proven leader in bakery and kitchen management, adept at boosting sales and reducing waste, significantly enhancing operational efficiency at Albertsons. Skilled in cake decorating and staff training, I excel in customer service management and sanitation procedures, ensuring top-notch food safety standards. Achieved notable cost savings through meticulous inventory control and employee scheduling. Creative Bakery Manager looking to build upon skills and tackle new responsibilities. Over 15 years of experience in baking cakes and pastries. Extensive knowledge of all handcraft baking techniques and food safety and sanitation standards.
Overview
19
19
years of professional experience
Work History
Bakery Manager
Albertsons
03.2023 - 11.2023
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Kitchen Manager
Nampa School District
10.2022 - 03.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Cake Decorator
Albertsons Market
02.2022 - 03.2023
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Bakery Manager
Raleys
07.2008 - 08.2015
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
Deli Manager
Raleys
09.2006 - 07.2008
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Cake Decorator
Raleys
05.2005 - 09.2006
- Designed specialty cakes for weddings, birthdays, and graduations.
Education
Baking And Pastry
California Culinary Academy
San Francisco, CA06.2003
Skills
- Order Management
- Employee Scheduling
- Supply Ordering
- Food management experience
- Supervisory Experience
- Food presentation
- Bakery Operations
- Allergy awareness
- Sanitation Procedures
- HACCP Knowledge
- Cake Decorating
- Staff Coaching and Training
- Multitasking and Prioritizing
- Customer Service Management
Timeline
Bakery Manager
Albertsons
03.2023 - 11.2023
Kitchen Manager
Nampa School District
10.2022 - 03.2023
Cake Decorator
Albertsons Market
02.2022 - 03.2023
Bakery Manager
Raleys
07.2008 - 08.2015
Deli Manager
Raleys
09.2006 - 07.2008
Cake Decorator
Raleys
05.2005 - 09.2006
Baking And Pastry
California Culinary Academy