Amber Champion
Coral Springs
Summary
Dynamic and dedicated Automobile Collision Center Estimator and Fleet Manager with a proven track record of reliability and precision in high-pressure environments. Expertise in swiftly identifying challenges, implementing effective solutions, and fostering clear communication among diverse teams to ensure exceptional customer satisfaction. Committed to delivering top-tier service while maintaining a focus on operational excellence and continuous improvement. Consistently enhances workflow efficiency and drives positive outcomes. Strong emphasis on team collaboration and adaptability to changing needs complements skills in logistics coordination, maintenance scheduling, and cost control, supported by excellent organizational and leadership abilities.
Overview
28
28
years of professional experience
Work History
Fleet Manager/Office Manager/Estimator
A1 Body and Glass
01.2021 - Current
- Manage and oversee all fleet accounts including police and fire municipality accounts
- Analyzed the damage on vehicles and follow up with a detailed report of repair plan for that vehicle
- Manage customer payment and insurance claims through the body shop
- Reconcile each job/case before delivery
- Quality inspect all fleet units before delivery
- Reconcile end of month statements for fleet
- Follow up on payments
- Monitor and submit government contracts
- Oversee I-Car certification and training for entire organization.
- Oversee ASE certification and testing for entire organization
Fleet Manager/Estimator
Broward Collision
Coral Springs, FL
01.2014 - 01.2021
- Managed all fleet accounts including police and fire municipality accounts
- Managed customer payment and insurance claims through the body shop
- Analyzed the damage on vehicles and followed with a detailed report of repair plan for that vehicle
- Reconciled each job/case before delivery
- Kept customers updated through the repair process
- Quality inspected all fleet units before delivery
- Reconciled end of month statements for fleet
- Followed up on fleet payments
- Monitored all vehicles through repair process and provided timely updates to all parties
- Handled additional repair supplements for claims in process
- Wrote all Direct Repair programs estimates and supplements
- Coral Springs, FL
Administrator/Estimator
Solar Body and Paint
Margate, FL
01.1998 - 01.2011
- Margate, FL
- Office
Education
High School Diploma -
Coconut Creek High School
Coconut Creek, FLSkills
- Inspect vehicles for accident-related damage
- Quickly and efficiently determine unrelated damages
- Write estimate and source parts for most cost-effective repairs
- Proficient in CCC, Audatex and Mitchell estimating systems
- Review estimates for accuracy
- Diligent liaison between fleet accounts and end user/customer
- Strong multi-tasking skills
- I-Car Platinum Estimator Certified
Websites
Timeline
Fleet Manager/Office Manager/Estimator
A1 Body and Glass
01.2021 - Current
Fleet Manager/Estimator
Broward Collision
01.2014 - 01.2021
Administrator/Estimator
Solar Body and Paint
01.1998 - 01.2011
High School Diploma -
Coconut Creek High School