Amber Chavarria
Sterling,IL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Clinical Application Analyst
KSB Hospital
08.2022 - Current
- Served as customer support assistant, fielding technical support concerns and guiding users through proper use of applications.
- Taught customers to optimize use of assigned applications and specific project-driven tasks.
- Ensured data security through rigorous testing protocols and adherence to regulatory guidelines.
- Coordinated multi-disciplinary teams to achieve shared goals in the development or enhancement of clinical applications.
- Established effective communication channels between IT professionals and healthcare staff, fostering a collaborative work environment.
- Optimized clinical workflows for improved efficiency and patient outcomes.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Enhanced patient care by implementing new clinical application features and functionalities.
- Provided ongoing support to end-users, resolving technical issues promptly and effectively.
- Facilitated knowledge sharing across departments, empowering users with the skills needed to maximize application benefits.
- Streamlined the implementation process, reducing downtime experienced during major system overhauls or updates.
- Evaluated emerging technologies and assessed their potential impact on current clinical applications infrastructure.
- Reduced errors in data entry by creating user-friendly interfaces and streamlined processes.
- Translated customer requests into software application solution specifications, appropriate to assigned tasks.
Medical Assistant
KSB Hospital
01.2018 - 08.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Genesis Medical Center
11.2016 - 01.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Phlebotomist
CGH Medical Center
11.2003 - 11.2016
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
Education
No Degree - Nursing
Sauk Valley Community College
Dixon, ILCertificate - Medical Assisting
Hamilton Technical College
Davenport, IA11.2016
High School Diploma -
Sterling High School
Sterling , IL05.1998
Skills
- Clinical Workflow Analysis
- Healthcare IT systems
- HIPAA Compliance
- Software Implementation
- User Training
Timeline
Clinical Application Analyst
KSB Hospital
08.2022 - Current
Medical Assistant
KSB Hospital
01.2018 - 08.2022
Medical Assistant
Genesis Medical Center
11.2016 - 01.2018
Phlebotomist
CGH Medical Center
11.2003 - 11.2016
No Degree - Nursing
Sauk Valley Community College
Certificate - Medical Assisting
Hamilton Technical College
High School Diploma -
Sterling High School
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