Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Amber Chavie

Northfield,MN

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Graphic Mailbox. Excelled in personnel management and operations oversight, fostering team collaboration and driving a culture of high performance. Skilled in relationship building, demonstrated through improved employee retention and customer loyalty.

Overview

13
13
years of professional experience

Work History

Owner / Operator

Graphic Mailbox
07.2013 - 06.2024
  • Managed day-to-day operations of a small business.
  • Consistent customer satisfaction by providing quality services and timely communication.
  • Improved operations for optimal efficiency and streamlined processes to reduce costs.
  • Developed processes and procedures to provide a superior experience to customers.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.

School Bus Driver

Palmer Bus Service
07.2011 - 07.2013
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Education

Associate of Applied Science - Graphic Design

Dakota County Technical College
Rosemount, MN
05.2003

Skills

  • Personnel Management
  • Operations Oversight
  • Relationship Management
  • Strong Work Ethic
  • Dependable and reliable
  • Safe Driving Practices
  • Relationship Building
  • Teamwork and Collaboration
  • Employee Motivation
  • Organizational Structuring

Volunteer

Most recently, I have spent many hours with the Civil Air Patrol helping with the ground operation of gliders and powered aircraft, working leadership camps at Camp Ripley and organizing squadron events. I also spent 6 years with the Northfield Rotary Club working on water projects in Guatemala as well as human trafficking issues in Minnesota. 


Timeline

Owner / Operator

Graphic Mailbox
07.2013 - 06.2024

School Bus Driver

Palmer Bus Service
07.2011 - 07.2013

Associate of Applied Science - Graphic Design

Dakota County Technical College

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Amber Chavie