Summary

Overview

Work History

Education

Skills

Timeline

AMBER CHIMAL RODRIGUEZ

Fort Lauderdale,FL

Summary

Motivational leader and organizational problem-solver with 15+ years experience in advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

years of professional experience

Work History

Sous Chef/Assistant Manager

Markys Caviar

Hollywood, FL

8/20/20 - 03.2022

Started as a line cook and worked my way up to Sous Chef/Assistant Manager.
Plated food according to restaurant artistic guidelines to promote attractive presentation.
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Liaised closely with kitchen and front-of-house personnel.
Assisted with interviewing and hiring.
Trained kitchen workers on culinary techniques.
Supervised kitchen food preparation in demanding, high-volume environments.
Performed as head chef to maintain team productivity and restaurant quality.
Developed long-term business relationships with food vendors to find and purchase ingredients at cost-effective rates.
Maintained highest food quality standards regarding food inventory procedures, food storage and rotation.
Conducted daily line checks, food reviews and taste tests to make improvements and correct deficiencies.
Managed shift of 3 cooks, 1 dishwasher.
Worked closely with customers and internal development teams to provide on-trend concepts and menu guidance.
Assisted head chef with scheduling, training and professional development for team.
Improved performance of team members resulting in high-quality meals produced daily.
Streamlined kitchen processes to shorten wait times and serve additional guests.
Conducted frequent line checks to keep food at proper temperatures in holding zones.

Lead Kitchen Supervisor

Reefs Kitchen

Miami, FL

03.2020 - 08.2020

Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
Managed kitchen staff team and assigned various stages of food production.
Executed hands-on preventive maintenance and safety checks to keep equipment functional.
Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
Oversaw food preparation, production and presentation according to quality standards.

Kitchen Supervisor

Old Heidelberg German Restaurant

FT Lauderdale, FL

5/1/11 - 03.2020

Started as a kitchen helper and worked my way up from prep and line cook to kitchen supervisor.
Received, organized and rotated paper goods and food ingredients.
Trained employees on cooking techniques, safety standards and performance strategies.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Collaborated with server trainees to promptly resolve potential customer concerns.
Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Supervised staff preparing and serving 250 meals per day.
Worked closely with the owner/chef to determine menu plans for special events or occasions.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.

Hostess /Busser

Mai-Kai Restaurant and Polynesian Show

Ft Lauderdale, FL

03.2008 - 04.2011

Greeted guests and gathered information to seat groups or place on waitlist.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Offered seating and other special accommodations to customers according to preferences and dining area volume.
Cleaned and restocked bar glasses, expedited food to the bar, and checked server supplies to facilitate operations.

Cashier / Take Out Server /Expeditor

La Bamba Mexican Cafe

Margate, FL

06.2005 - 02.2008

Operated cash register, collected payments, and provided accurate change.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Worked closely with front-end staff to assist customers.
Answer phone took orders accepted cash and credit card payments, issued receipts, and provided change and costumer service.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Expedited food from the window organized dishes on tray for the servers to bring to costumers.