Amber Christopherson
Twentynine Palms,CA
Summary
Accomplished senior level director with proven track record of successful strategic and tactical leadership. Experienced in maximizing profit margins through top line growth, forecasting trends’ and expense management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Food, Hospitality and Commercial Recreation
United States Marine Corps, Marine Corps Community Services
02.2012 - Current
- Catering and Events Department with events up to 10,000 attendees
- Three Full Service Dining Facilities catering to Marines, Sailors and their families
- Seven Snack Bars catering primarily to active duty US Military and Foreign Militaries
- Six Full Service Bars
- 141 Room Standard and Extended Stay Hotel
- RV Park and Storage Lot
- Contracting Officer Representative for multiple Food & Beverage Indirect operations
- License Starbucks
- 18 Hole Desert Links Golf Course,
- 20 Lane Bowling Alley,
- 1400 Capacity Movie Theater
- Develop and apply methods and techniques designed to identify program deficiencies and develop recommendations for improvements of division
- Monitor facilities cost of goods and labor and adjust to needs of business
- Developed inventory management procedures to ensure maximum savings and reduction of waste
- Partner with procurement department to develop delivery agreements for food and beverage accounts and work directly with CFO to maintain all purchase agreements
- Work directly with CFO to ensure proper billing process for both direct delivery contracts and purchase agreements with all contracted service providers
- Development of yearly budgets for all operations and ensure direct reports maintain and adjust as needed based of fluctuations of business
- Work with Headquarters Marine Corps to develop and implement processes applied throughout USMC.
General Manager
The Common Interest
07.2005 - 12.2011
- Employee scheduling according to upcoming events and projected sale
- Develop and maintain menu ensuring maximum product quality in conjunction with cost control
- Prepared management reporting, including daily sales reports, labor control, food and beverage inventory, and cash receipt reconciliations in accordance with restaurant policies and procedures
- Lead team-building activities implementing the desired culture of a cheerful, enthusiastic, customer-oriented attitude
- Responsible for staff development including the recruitment, hiring, training and supervision
- Training areas included customer service, suggestive sales, safety, teamwork, sanitation, cash handling, food quality, and equipment operations
Education
Associate of Science - Business
Austin Community College
Austin, TexasSkills
- Operations Management
- Team building & leadership development
- P&L Management
- Labor Relations Agreements
- Vendor management & negotiation
- Inventory Management
- Budget Planning
- Change Management
- Product Quality assessment
- Project Management
- Contracting and Procurement
Certification
- University of North Carolina, Chapel Hill, Strategic Business Leadership
- Lean Six Sigma Green Belt
References
References are available upon request.
Recreational Shooting
I shoot recreationally with my husband. He is recently retired from the Marine Corps and is currently an ASALT Instructor and competitively shoots, I am not near his level but I do enjoy going to watch!
Timeline
Director of Food, Hospitality and Commercial Recreation
United States Marine Corps, Marine Corps Community Services
02.2012 - Current
General Manager
The Common Interest
07.2005 - 12.2011
Associate of Science - Business
Austin Community College
- University of North Carolina, Chapel Hill, Strategic Business Leadership
- Lean Six Sigma Green Belt
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