Amber Clark
Newport,AR
Summary
Managerial experience in sales, customer service, data entry, accounting, disbursement, and loan closings. Known as a skilled collaborator, high achiever, and an effective cross communicator. 12+ years of experience of with LEAN operating, managing, teamworking, and employee servicing. Previous work history in safety and OSHA regulations. Extensive knowledge of standard SOP/OSHA protocols. Knowledgeable in Google Docs, Suite, spreadsheets, and Excel. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
Work History
Sales Manager
Russell Cellular
01.2001 - 01.2003
- Reported weekly time sheets to the corporate office for all employees working at the Newport location
- Handled daily sales commission sheets and reported cold calls into the main system
- Ordered inventory and worked on weekly inventory counts, along with stocking products as sales were made
- Recruit, hired, and trained all new members of the sales team
- Set monthly goals, analyzed team sales, and developed storefront advertising to promote higher volume sales
- Reported to quarterly meetings with members of surrounding management teams to provide information about the team’s performance to date
- Assisted customers with questions and concerns about their cellular devices and plans.
Disbursement Clerk
Wilson and Associates, LLC
01.2003 - 01.2005
- Collected and deposited money into accounts, disbursed funds from cash accounts and kept records of collections and disbursements
- Verified accuracy of real estate loan closings and recorded loans
- Prepared monthly spreadsheets and ensured all checks and balances spreadsheets for reporting to the main branch accountants
- Prepared loan work sheets, insurance policies, title and deed searches, lien searches, building reports, and appraisal forms for all closings
- Assisted in closing loans and preparing final financial documents for all parties involved
- Reported and recorded all tax documents through the local branches of government to assure all deeds and stamps were correctly applied to properties and all taxes were filed within the extent of the law
- Answered all customer questions and assisted in clear and concise loan closings between all parties involved
- Issued all checks to realtors, appraisers, inspectors, buyers and sellers.
Overhead Crane Operator
Arkansas Steel Associates, LLC
01.2011 - Current
- Develop new company methods of employee standards within the Safety Department, including changing past measures of safety protocols and implementing new standards of working in a safe manner
- Implementation of new safety team to conduct safety walk-throughs and hold safety meetings once a month to discuss issues to be addressed and ideas to improve safety measures plant wide
- Trained employees to work together and develop a teamwork attitude in the workplace, boosting morale and help raise productivity
- Responsible for moving and positioning loads while operating an overhead crane to lift loads weighing up to 68 tons, such as ladles of liquid steel, buckets of scrap metal, machinery, and equipment
- Made daily decisions working in highly dangerous conditions while moving 68+ tons of liquid steel from the furnace car through the LMS process and onto the continuous caster
- Managed a safety sensitive position due to the fact that improperly performing the essential functions of the job could constitute a threat to the health or safety of the employee and other employees
- File daily and weekly reports to OSHA on crane operations.
Education
Bachelors of Business Management -
Western Governors University
Salt Lake City, UTSkills
- Lean Manufacturing
- Sales and Customer Service
- OSHA Regulations
- Loan Closings
- Problem Solving
- Accounting and Disbursement
- Troubleshooting Skills
- Documentation Abilities
- Coordinating Paperwork
- Time Management
- Safety Protocol Compliance
- Critical Thinking
- Team Collaboration
- Customer Service Orientation
- Attention to Detail
- Computer Literacy
- Effective Communication
- Adaptable to Change
- Decision Making
- Record Keeping
- Staff Supervision
- Interpersonal Communication
- Project Management
Websites
Timeline
Overhead Crane Operator
Arkansas Steel Associates, LLC
01.2011 - Current
Disbursement Clerk
Wilson and Associates, LLC
01.2003 - 01.2005
Sales Manager
Russell Cellular
01.2001 - 01.2003
Bachelors of Business Management -
Western Governors University