Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Flooring Systems Incorporated
Arnold, MO
10.2021 - 05.2022
Entered data for ongoing and past job sites into spreadsheets using Microsoft Excel or other similar programs.
Provided administrative support
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Sorted and distributed incoming faxes, letters, postal service, and packages for office distribution.
Responded effectively to sensitive inquiries or complaints.
Updated installer and staff contact lists regularly
Handled incoming calls and directed callers to appropriate department or employee.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Processed invoices for payment using accounting software applications.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Administrative Assistant
Autism and Behavioral Spectrum
Ballwin, MO
11.2018 - 10.2019
Maintained receptionist duties stated above
Tracked and submitted employee timesheets to prepare for payroll processing.
Created and entered data into spreadsheets using Microsoft Excel for record-keeping and reporting.
Handled and filed confidential documents in an organized fashion according to established protocol.
Scheduled appointments, meetings and events for BCBA staff.
Marketing to offices for assisting with diagnosis process for potential clients.
Maintaining and updating information for marketing supplies
Scheduled and maintained client inquires throughout the enrollment process.
Carried out the new hire process.
Maintain staff to client ratio.
Created data entry spreadsheets and medical billing entry for ABA therapy for clients.
Behavorial Technician
Autism and Behavioral Spectrum
Ballwin, MO
05.2018 - 11.2018
Adhered to ethical standards set forth by state licensing board regulations.
Assisted in the development of individualized behavior plans for clients.
Developed positive relationships with clients and their families to ensure successful treatment outcomes.
Collected individualized data entries and and data charts
communicate with the clients BCBA to discuss other approaches to accomplish goal plans.
Met all ABA medical billing hours for the week.
Staying on task for the client's individual schedule for activities and other therapy sessions.
Education
Associate Degree in Liberal Studies - Liberal Arts And General Studies
East Central College
Union, MO
05-2018
Skills
Organization
Clerical Support
Calendar Management
Relationship Building
School records monitoring
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You can learn many things from children. How much patience you have, for instance.
Franklin P. Adams
Timeline
Administrative Assistant
Flooring Systems Incorporated
10.2021 - 05.2022
Administrative Assistant
Autism and Behavioral Spectrum
11.2018 - 10.2019
Behavorial Technician
Autism and Behavioral Spectrum
05.2018 - 11.2018
Associate Degree in Liberal Studies - Liberal Arts And General Studies