Amber Cochrane
Cozad,NE
Summary
With a proven track record at Meadowlark Pointe, I excel in geriatric nursing care and team leadership, significantly enhancing patient quality of life. My expertise and ability to foster strong relationships demonstrate my commitment to excellence and innovation in healthcare.
Professional with strong background in senior care management, bringing hands-on experience in overseeing daily operations and enhancing resident well-being. Proven ability to lead teams, streamline procedures, and adapt to evolving needs, ensuring high-quality service delivery. Skilled in team collaboration, regulatory compliance, and fostering supportive community atmosphere, consistently achieving positive outcomes. Known for reliability, empathy, and results-driven approach.
Overview
19
19
years of professional experience
Work History
Interim Administrator of Assisted Living
Meadowlark Pointe
07.2024 - Current
- Organized workflow and delegated tasks effectively.
- Served as a liaison between departments, maintaining effective communication with staff, physicians, and community organizations to promote high quality patient care.
- Coordinated meetings to foster teamwork and boost employee morale.
- Evaluated staff performance and handled Commitment to Success documentation to provide coaching, address inefficiencies, and deliver solutions
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Conducted comprehensive interviews to assess candidate skills, qualifications, and cultural fit within the organization.
- Prepared itemized statements, bills, or invoices and recorded amounts due or services rendered.
- Provided guidance and leadership to all employees while managing day-to-day administrative tasks.
- Served as an advocate for resident rights, addressing any concerns or grievances promptly and ensuring fair resolution.
- Managed budget effectively by monitoring expenses, identifying cost-saving opportunities, and optimizing resource allocation.
- Organized engaging social events and activities to enhance residents'' quality of life while promoting socialization within the community.
- Actively participated in industry conferences or workshops staying current on trends, best practices, and innovations within the assisted living field.
Resident Care Coordinator
Meadowlark Pointe
09.2018 - Current
- Monitored and assisted residents through individual service plans, helped with daily living activities.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Demonstrated strong leadership abilities in managing challenging situations with patients, families, and healthcare professionals.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Conducted comprehensive patient assessments, identifying changes in condition and implementing appropriate interventions promptly.
- Participated in development and implementation of quality improvement initiatives.
- Supervised nursing assistants and unlicensed staff members, ensuring adherence to established policies and procedures for quality care provision.
- Delivered emotional support to patients and families during challenging times.
- Supported event planning team in organizing special events, creating memorable experiences for guests.
Licensed Practical Nurse
Meadowlark Pointe
02.2012 - Current
- Improved patient outcomes by administering medications, monitoring vital signs and glucose levels.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Provided compassionate care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Helped long-term care residents with bathing, dressing, and other daily living activities.
- Administered controlled narcotics, injections, and routine catheter care.
Receptionist
The Buckle Corporate Office
09.2009 - 01.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
Cosmetologist/Esthetician
Bang Salon and Spa
09.2005 - 09.2009
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
Education
Licensed Practical Nurse -
University of Omaha
Omaha, NE Licensed Practical Nurse -
Central Community College
Kearney, NE 05-2011
No Degree - Cosmetology/Esthetician
Xenon Academy
Grand Island, NE 01-2007
Skills
- Customer Service
- Office Administration
- Team Building and Leadership
- Staff Management
- Timesheet Processing
- Excellent Communication
- Billing
- Geriatric Nursing Care
- End of life care
- Medication Administration
- HIPAA Compliance
- Care Planning
- Alzheimer's and Dementia Care
Accomplishments
Graduated from NHA Leadership Institute
Received NHA Caring Kind Award
Certification for Mastering the Art of Dementia Care
Certification for Elevate Assisted Living Series
CPR and BLS Certified
Timeline
Interim Administrator of Assisted Living
Meadowlark Pointe
07.2024 - Current
Resident Care Coordinator
Meadowlark Pointe
09.2018 - Current
Licensed Practical Nurse
Meadowlark Pointe
02.2012 - Current
Receptionist
The Buckle Corporate Office
09.2009 - 01.2012
Cosmetologist/Esthetician
Bang Salon and Spa
09.2005 - 09.2009
Licensed Practical Nurse -
University of Omaha
Licensed Practical Nurse -
Central Community College
No Degree - Cosmetology/Esthetician
Xenon Academy