Amber Cockle
Conroe
Summary
Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
Pacific Yard House
Conroe
02.2020 - Current
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Provided exceptional service to high volume of daily customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Resolved customer concerns with friendly and knowledgeable service.
- Prepared and served a variety of cocktails and beverages to customers.
- Handled cash transactions accurately while providing friendly service.
House Cleaner
True Cleaning Experts
Kingwood
05.2022 - 09.2022
- Cleaned residential and commercial properties using safe and effective cleaning products.
- Organized cleaning supplies and equipment for efficient workflow and accessibility.
- Followed detailed cleaning checklists to ensure thorough completion of tasks.
- Managed time effectively to meet scheduled cleaning appointments consistently.
Server
Outback Steakhouse
Conroe
07.2017 - 01.2020
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Implemented sanitary food handling, holding and service protocols.
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Line Cook
MOD Pizza
Shenandoah
07.2018 - 02.2019
- Kept stations stocked and ready for use to maximize productivity.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Set up and performed initial prep work for food items such as pizzas, sauces and salads.
- Cooked multiple orders simultaneously during busy periods.
Education
High school diploma -
Cypress Ridge High School
Cypress05.2017
Skills
- Customer service relations
- High-volume dining
- Cash handling
- Sales Techniques
- Team collaboration
- Problem solving
Certification
- TABC
- Food Handlers
Timeline
House Cleaner
True Cleaning Experts
05.2022 - 09.2022
Bartender
Pacific Yard House
02.2020 - Current
Line Cook
MOD Pizza
07.2018 - 02.2019
Server
Outback Steakhouse
07.2017 - 01.2020
High school diploma -
Cypress Ridge High School
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