Amber Conde-Avila
Coolidge,AZ
Summary
Dedicated Safety Professional specializing in public health investigation and outbreak response. Proficient in identifying communicable diseases, conducting case interviews, and ensuring strict confidentiality. Committed to upholding safety standards and maintaining operational integrity in high-pressure environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Disease Investigator-Assistant
Pinal County Health Department
Florence, AZ
04.2022 - Current
- Investigated and reported on assigned communicable diseases to ensure timely response and control measures.
- Collected samples and supportive diagnostic test results to aid in accurate disease diagnosis and management.
- Trained in tuberculosis prevention and control programs.
- Verify adequate treatment and pick up and deliver lab specimens to the state lab.
- Serve as a member of the Outbreak Response Team.
- Identify and classify reports of disease, and interview cases.
- Draft reports and maintain records.
- Maintain patient case files.
- Review patient laboratory test results.
- Checked Medsis for new cases, Classify & Submit to state.
- Enter CDR'S into Medsis for different diseases.
- Field Visits Enter data and maintain databases.
- Assist TB with Health Certs/letters.
- Checked MEDSIS to track and order media.
- Answer phones and record requests.
- Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
Clerk
Pinal County Attorney’s Office
Florence, AZ
01.2022 - 04.2022
- Filing pictures, police reports and other pertaining data on confidential files.
- View confidential files pertaining to cases.
- Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
- To promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.
Teller
Bank of the West
Coolidge, AZ
08.2021 - 01.2022
- Preparing and submitting reports.
- Filing and recordkeeping.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Received loan and utility payments, sending funds to correct destinations.
- Calculated fees due, interest and change for customer transactions.
Store Manager
Metro by T-Mobile
Coolidge, AZ
09.2019 - 08.2021
- Preparing and submitting reports.
- Responsible for inventory and ordering supplies.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed inventory control, cash control and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Uphold and communicate store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Shift Manager
McDonald's Restaurant
Coolidge, AZ
11.2017 - 09.2019
- Coordinated schedules, processed time off requests, and secured coverage for short shifts to ensure operational continuity.
- Demonstrated versatility by excelling in every store position and providing support to front-line staff.
- Trained back-up associates and led crew members in daily storefront operations, enhancing team readiness and service delivery.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Education
Associate of Arts - Criminal Justice
Central Arizona College
Coolidge, AZ05-2026
High School Diploma -
Coolidge High School
Coolidge, AZBachelor of Science - Public Administration
Northern Arizona University
Flagstaff, AZ06-2026
Skills
- Public Health
- Public health outreach
- Interviewing skills
- Attention to detail
- Written communication
- Verbal communication
- MS Office software
- Records management
- Problem-solving
- Organization
- Time management
- Results-oriented
- People skills
Certification
- CM - Certified Manager Certification
- Criminal justice information services
- Making Contact: Training for COVID-19 CASE INVESTIGATORS AND CONTACT TRACERS
- CDC TRAIN: Infectious Disease and human anatomy
- CDC TRAIN: STDS
- CDC TRAIN: Tuberculosis
- CDC TRAIN: Hepatitis
- CDC TRAIN: Introduction to partners services for partner services providers
- Introduction to incident Command System, ICS-100
- Introduction to the National Incident Management System
- Bloodborne Pathogen Exposure Prevention (Full Course) Certificate
- CSTE Emergency Preparedness and Response Training for Public Health Epidemiologists Training Certificate
- Certified Trauma support specialist
- Customer Service certificate
Timeline
Disease Investigator-Assistant
Pinal County Health Department
04.2022 - Current
Clerk
Pinal County Attorney’s Office
01.2022 - 04.2022
Teller
Bank of the West
08.2021 - 01.2022
Store Manager
Metro by T-Mobile
09.2019 - 08.2021
Shift Manager
McDonald's Restaurant
11.2017 - 09.2019
Associate of Arts - Criminal Justice
Central Arizona College
High School Diploma -
Coolidge High School
Bachelor of Science - Public Administration
Northern Arizona University