Hi, I’m
Amber Conner
Guyton,GA
Summary
Experienced and results-driven professional with over a decade of business expertise, seeking an Account Manager position in commercial landscaping.
Proven track record in proactive customer retention through At-Risk analysis, coupled with the ability to develop and implement effective sales strategies for maximizing profits. Adept trainer with strong people and problem-solving skills. Recognized for guiding teams to success and contributing to organizational growth. Energetic and reliable team member skilled in client oversight, conflict resolution, and relationship-building. Proficient, competent, and committed to continuously learning and seeking new knowledge in landscaping, turf management, landscape design, graphic design, sales, and marketing. Showcased proactive initiative through the design of a cost-effective quick-fill tank for company's spray tech truck and the creation of a versatile plant material design book for company-wide utilization in client project consultations. Led the transition from a manual paper-and-pencil timesheet system to a more efficient and automated Excel-based strategy as well as transitioning into a more automated and more communicative platform for scheduling. Eager to bring expertise and skills in a dynamic commercial landscaping role to a forward-thinking company.
Overview
15
years of professional experience
Work History
Jones Coastal Landscaping
Executive and Account Assistant/Marketing
08.2023 - 02.2024
Job overview
- Evaluated existing landscapes, offering recommendations for improvements based on client needs and environmental considerations.
- Conducted thorough inspections of gardens for pests, weeds, and diseases.
- Executed site analyses and assessments to ensure quality behind maintenance crews post-service.
- Collaborated closely with clients to design visually appealing landscapes aligned with their aesthetic preferences and functional requirements.
- Developed 3D visualizations using design software to facilitate clients' visualization of their future landscapes.
- Produced marketing materials, such as social media posts and product catalogs, adhering to brand standards.
- Cultivated strong vendor relationships to secure favorable pricing on necessary materials.
- Managed diverse correspondence via mail, email, text, and calls.
- Utilized QuickBooks to efficiently generate monthly invoices, reports, and various deliverables.
- Maintained and updated spreadsheets and databases to monitor, analyze, and report on performance and sales data.
- Enhanced team efficiency through effective communication of updates and collaborative task assignments.
- Established robust client relationships by promptly addressing concerns or requests.
- Ensured timely completion of timesheets and project reports to uphold organized client files for future reference.
- Operated landscaping equipment and trailers with focus on safety and machine longevity.
AT&T
Sales Consultant
12.2022 - 08.2023
Job overview
- Sales & Technical Support
- Responsible for new team member training
- Proficiently identified and addressed client needs, recommending optimal services.
- Elevated revenue through effective upselling, aligning product benefits with client requirements.
- Leveraged market knowledge and comprehensive product range to meet customer needs, contributing to expansion of company's customer base.
- Conducted on-site product demonstrations, emphasizing features, addressing customer inquiries, and redirecting concerns toward positive aspects.
- Ensured alignment of client organization and agreements with company priorities by implementing and managing automated content management systems.
Best Choice Roofing
Roof Inspector
02.2022 - 12.2022
Job overview
- Conducted thorough canvassing in storm-damaged areas to identify roofing opportunities.
- Adhered to OSHA, relevant standards, and regulatory guidelines to ensure safe working environment.
- Assisted homeowners in navigating insurance claim process.
- Utilized satellite imagery and measurement tools for accurate material quantity assessments.
- Educated clients on corrective methods and materials to meet ordinances and codes.
- Prepared detailed estimates and presented service finance options.
- Safely inspected roofs using ladders and personal protective equipment, prioritizing safety of occupants and property.
- Reduced client repair costs by delivering detailed reports and recommending preventive maintenance measures.
Self-employeed
Homemaker
07.2017 - 02.2022
Job overview
- Had opportunity to stay home and be with children until of school age.
Rooms To Go
Sales Representative
08.2012 - 07.2017
Job overview
- Awarded for writing & delivering over one million dollars of product annually. (2013/2014/2015)
- Orchestrated complete sales cycle, encompassing prospecting, qualification, final purchase, and post-sale follow-up.
- Formulated successful strategies, fostering development and expansion of customer sales.
- Identified customer needs, crafted solutions, and ensured product satisfaction.
- Utilized various software programs for seamless product ordering and acquisition.
- Trained incoming sales representatives on sales process, client management software, basic product knowledge, and company policies and procedures.
- Maintained meticulously organized and visually appealing showroom presentation.
- Surpassed sales quotas, elevating profitability through effective sales strategies and meticulous business planning.
- Implemented value-based sales strategies, resulting in 19% increase in bedding sales.
- Sustained outstanding client satisfaction ratings by consistently delivering exceptional service.
Ashley Furniture Homestore
Sales Representative/Assistant Manager of Sales
04.2009 - 12.2011
Job overview
- Oversaw day-to-day office responsibilities, encompassing CRM utilization, Microsoft Office tasks, phone management, visitor interaction, correspondence handling, calendar management, and scheduling.
- Utilized CRM system to streamline sales activities and monitor sales performance.
- Managed registers, cash handling, and processed credit card transactions, including batch and closing reports.
- Enhanced sales by maintaining well-organized, fully stocked, and accurately priced areas.
- Drove significant sales through suggestive selling and promoting add-on purchases.
- Collaborated with management to provide valuable feedback on operations and promotions, aligning with customer preferences and purchasing habits.
- Fostered development of sales team members through personalized coaching.
- Assisted sales professionals in finalizing customer sales and effectively handled escalated concerns.
Education
Fayetteville Technical Community CollegeFayetteville, NC
47 Credit Hours from Pharmacy Technician
04.2011
Skills
- Time Management
- Proactive
- Tech-Savvy
- Creative Problem-Solving
- Mechanical Aptitude
- Graphic Design
- Analytical Skills
- Networking Abilities
Timeline
Executive and Account Assistant/Marketing
Jones Coastal Landscaping
08.2023 - 02.2024
Sales Consultant
AT&T
12.2022 - 08.2023
Roof Inspector
Best Choice Roofing
02.2022 - 12.2022
Homemaker
Self-employeed
07.2017 - 02.2022
Sales Representative
Rooms To Go
08.2012 - 07.2017
Sales Representative/Assistant Manager of Sales
Ashley Furniture Homestore
04.2009 - 12.2011
Fayetteville Technical Community College
47 Credit Hours from Pharmacy Technician
Similar Profiles
Michael CarlossMichael Carloss
Groundskeeper at Jones Professional LandscapingGroundskeeper at Jones Professional Landscaping
Matt StarkMatt Stark
Landscape Worker at Coastal Ranges LandscapingLandscape Worker at Coastal Ranges Landscaping
Jai SharpJai Sharp
Landscaper at Glen Jones LandscapingLandscaper at Glen Jones Landscaping