Amber Cook
Hurricane,UT
Summary
I am a personable administrative professional dedicated to cultivating positive client, staff, and management connections. I am a highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.
I have 12 years of hands-on experience handling clerical and bookkeeping tasks. Diligent and punctual individual, skillful in performing accounts receivable duties and reconciliations.
Overview
14
14
years of professional experience
Work History
Account Receivable Administrator
The Wellness Clinic at Lifequest
Pasco, WA
02.2022 - 07.2024
- Processed daily payments received from customers in accordance with established procedures.
- Investigated and resolved discrepancies on customer accounts in a timely manner.
- Communicated regularly with customers regarding account inquiries or disputes.
- Assisted with the preparation of reports related to Accounts Receivable activities.
- Provided excellent customer service when responding to inquiries from internal or external clients.
- Worked collaboratively with sales staff to resolve billing issues promptly.
- Collaborated with collections team to contact past due customers via phone or email.
Office Manager
Richland Spine and Disc
RICHLAND, WA
05.2010 - 08.2020
- Maintained strict standards of office procedures, including office flow and treatment schedule.
- Marketing and public relations.
- Minor bookkeeping and relations with a CPA.
- Managed aging accounts with patients, insurance companies, and law firms.
- Managed daily operations of clinic, including a staff of 5, including a doctor, 2 massage therapists, a med tech, and a front desk.
Education
Bachelor of Science - Family And Consumer Sciences
Southern Utah University
Cedar City, UT05.1999
Skills
- Accounts payable and receivable
- Data entry
- Scheduling and calendar management
- Data management
- Friendly, positive attitude
- Leadership
- Training & Development
- Bank Deposits
- File and data retrieval systems
Timeline
Account Receivable Administrator
The Wellness Clinic at Lifequest
02.2022 - 07.2024
Office Manager
Richland Spine and Disc
05.2010 - 08.2020
Bachelor of Science - Family And Consumer Sciences
Southern Utah University
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