Amber Cooper
Taylorsville,GA
Summary
Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.
Overview
1
1
Certification
15
15
years of post-secondary education
8
8
years of professional experience
Work History
Certified Medical Assistant
Harbin Clinic
Rome, GA
09.2013 - 01.2019
- Supported Harbin Clinic providers with patient intake, rooming, and exam preparation.
- Recorded vital signs and updated patient charts in electronic health records.
- Administered injections and assisted with in-office procedures following clinic protocols.
- Coordinated appointments, referrals, and follow-up visits to ensure seamless patient care and efficient clinic operations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Facilitated communication by responding to patient calls and directing them accordingly. and referred inquiries to the correct department.
- Secured insurance authorizations for prescribed medications or treatments, assisting patients in accessing necessary financial assistance.
Document Imaging Specialist
Harbin Clinic
Rome, GA
07.2011 - 08.2012
- Analyzed document images for accuracy and clarity prior to release into production system.
- Reviewed scanned images for clarity, completeness, and legibility before filing.
- Scanned patient charts into Harbin Clinic electronic medical records system.
- Processed incoming mail by sorting, labeling, filing, scanning, indexing, logging and archiving documents electronically.
Education
Certified Medical Assistant - Medical Assistant
Georgia Northwestern Technical College
Rome, GA 08.2012 - 10.2026
Medical Coding
Georgia Northwestern Technical College
Rome, GA 08.2012 - 08.2013
Pepperell High School
Lindale, GASkills
- Patient intake
- Vital signs
- EHR charting
- Injection administration
- Patient record management
- Medical records management
- Insurance authorizations
- Insurance confirmation
- Appointment scheduling
- HIPAA protocols
- Multitasking and organization
- Medical billing and coding
- Patient communication
Certification
- AAMA Certification- Certified Medical Assistant Expires July 2028
Timeline
Certified Medical Assistant
Harbin Clinic
09.2013 - 01.2019
Certified Medical Assistant - Medical Assistant
Georgia Northwestern Technical College
08.2012 - 10.2026
Medical Coding
Georgia Northwestern Technical College
08.2012 - 08.2013
Document Imaging Specialist
Harbin Clinic
07.2011 - 08.2012
Pepperell High School