Amber Cordova
Spring,TX
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist/Stylist
Texas Hair Team
Spring, TX
07.2022 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Followed updated techniques to color and treat hair and produce consistent results.
- Organized scheduling of appointments throughout the day.
Master Stylist
Ulta Salon and Cosmetics
Spring, TX
10.2021 - 07.2022
- Colored, cut and installed extensions according to style photos and client specifications.
- Recommended hair styles to compliment clients' facial features and coloring.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Operated cash registers to receive payments from patrons.
- Monitored, tracked and recorded client satisfaction to maintain positive ratings.
- Greeted customers upon arrival in the salon with friendly customer service.
- Pre-booked future appointments to increase repeat business.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Front Office Receptionist
Htechsolutions
Humble, TX
01.2018 - 05.2021
- Greeted customers, answered general questions and directed to appropriate locations.
- Entered new client data into database systems accurately.
- Prepared invoices for customers according to company procedures.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Resolved customer complaints in a timely fashion while adhering to company policies and regulations.
- Managed incoming and outgoing mail, including sorting, distributing, and maintaining records of correspondence.
- Verified accuracy of billing statements prior to sending them out to customers.
- Drafted professional business documents, spreadsheets and correspondence.
Education
Cosmetology/esthetician
Kingwood Lonestar
Kingwood, TX05-2009
High School Diploma -
Hargrave High School
Huffman, TX05-2007
Some College (No Degree) - Photojournalism
Kingwood Lone Star
KingwoodSkills
- File Management
- Bookkeeping
- Administrative Support
- Project Coordination
Affiliations
HtechsolutionsLonestar
- Diy
- crafts and innovation
- painting
Accomplishments
- Cosmetology
- Child Development
- photoshop 1 & 2
Certification
- Cosmetologist
Languages
English
Professional
Timeline
Receptionist/Stylist
Texas Hair Team
07.2022 - Current
Master Stylist
Ulta Salon and Cosmetics
10.2021 - 07.2022
Front Office Receptionist
Htechsolutions
01.2018 - 05.2021
Cosmetology/esthetician
Kingwood Lonestar
High School Diploma -
Hargrave High School
Some College (No Degree) - Photojournalism
Kingwood Lone Star
- Cosmetologist
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