Amber Coria
Indio,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Senior Leader
Desert Recreation District
10.2014 - 06.2022
- Developed strategies to promote team member adherence to company regulations and performance goals.
- Conducted team member meetings and updated members on best practices and continuing expectations.
- Set clear team goals and delegated tasks and set deadlines.
- Directed employees, set schedules and prioritized work assignments.
- Discovered training needs and provided coaching.
- Produced weekly, daily and monthly activity reports and forecasts.
- Maximized product quality, cost controls and safety through diligent leadership.
- Developed and implemented Programs and holiday events and activities.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Created and managed project plans, timelines and budgets.
Office Manager
Classic Auto Transport
08.2012 - 01.2014
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Evaluated employee records and productivity and submitted evaluation reports.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Associate of Science - Psychology
Colorado Christian University
Denver, CO08.2020
High School Diploma -
Yucaipa Adult School
Yucaipa, CA06.2002
Skills
- Constructive Feedback
- Customer Loyalty
- Program Monitoring
- Forecasting Reports
- Ability to Be a Leader
- Family Applications
- Bible Studies
- Sick Visitation
- Lead Prayers
- Family Support
- Counsel Individuals
- Compassionate Care
- Time Management
- Community Events
- Microsoft Word
- Worship Leadership
- Spiritual Care
- Office Supplies and Inventory
- Financial Accounting
- Administering Payroll
- Excellent Multitasking Abilities
- Documentation
- Calendar Management
- Database Administration
- Billing and Invoicing
Timeline
Senior Leader
Desert Recreation District
10.2014 - 06.2022
Office Manager
Classic Auto Transport
08.2012 - 01.2014
Associate of Science - Psychology
Colorado Christian University
High School Diploma -
Yucaipa Adult School