Amber Costanzo
Tooele
Summary
Motivated and enthusiastic professional seeking a customer service position where I can utilize my communication skills, problem-solving abilities, and positive attitude to enhance customer satisfaction and support company goals. With over 15 years of experience in handling client inquiries, resolving issues, and providing high-quality support. Looking to leverage strong interpersonal skills and product knowledge to build customer loyalty and contribute to a dynamic team environment.
Overview
10
10
years of professional experience
Work History
Certified Nursing Assistant (CNA)
Cottage Glen
01.2022 - 01.2023
- Assisted patients with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, feeding, and mobility. Monitored and recorded vital signs such as temperature, blood pressure, pulse, and respiration. Repositioned bedridden patients to prevent bedsores. Assisted with serving meals and helped patients eat when necessary.
Pet Waste Removal Technician
Poop Scoop Utah
01.2020 - 01.2022
- Traveled to assigned locations on scheduled routes to remove pet waste from yards, parks, and other outdoor areas. Utilized tools such as scoops, rakes, and collection bags to safely and efficiently pick up pet waste. Disposed of waste according to local regulations and company policies. Provided courteous and professional customer service to clients and their pets.
Daycare Teacher
The Kids Park
01.2013 - 01.2020
- Planned and implemented age-appropriate educational activities that promoted social, emotional, physical, and cognitive development. Supervised and ensured the safety and well-being of children at all times. Fostered a warm, supportive, and inclusive classroom environment. Encouraged creativity, curiosity, and learning through play-based and hands-on activities. Monitored children’s progress and communicated developmental milestones or concerns to parents/guardians.
Education
High School Diploma -
Tooele High
05-2008
Skills
- Customer service
- Attention to Detail
- Problem Solving
- Adaptability
- Time Management
- Leadership
- Computer Skills
- Team Collaboration
Timeline
Certified Nursing Assistant (CNA)
Cottage Glen
01.2022 - 01.2023
Pet Waste Removal Technician
Poop Scoop Utah
01.2020 - 01.2022
Daycare Teacher
The Kids Park
01.2013 - 01.2020
High School Diploma -
Tooele High